Immediate Opening for Inbound Tech Support - US Night Shift

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:HS/Any GraduateEligibility Criteria:1) Excellent Communication Skills required.2) At least 6 months experience in International Outbound processes is necessary for applying to the Inbound Tech Process. Candidates should be adept at closing calls effectively and processing payments through various gateways. Note: Domestic and fresher candidates are not eligible.

About the job

Exciting Opportunity in Inbound Voice Process with Fixed Salary and No Target Pressure

Job Overview:

Your primary responsibility will be to manage inbound calls in a tech support capacity.

1) Role: - Inbound Tech Support Voice Process.

2) Shift Timing: Night (9:00 PM - 7:00 AM)

3) Salary: - 10% to 30% hike on current CTC.

4) Experience: - Minimum of 6 months in an international outbound process.

5) Language Proficiency: - Candidates must be fluent in English.

6) Shift: Night shift only.

7) Salary Payment: 1st of every month.

8) Working Days: 6 (Rotational Off)

Employee Benefits:

1) Attractive Performance Incentives along with Fixed Salary

2) No Target Pressure

3) Appraisal policy every 9 months based on performance

4) Additional Payout on Birthday

5) Employee Referral Scheme Incentives

6) Spot/Monthly/Yearly Incentives available

7) Excellent working environment with opportunities for growth

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is an established International Contact Center based in India and the US, dedicated to providing exceptional telemarketing services since 2014. Our commitment to customer satisfaction and support has built a strong reputation for trust and reliability, enhancing both our in-house talent and overall productivity. We strive to be the go-to platform for all customer solutions, continually improving our IT-enabled support systems.

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