About the job
We are seeking dedicated and skilled individuals for our International Voice Process during the US shift. This role involves providing exceptional inbound and outbound technical support to our clients.
Key Responsibilities:
- Handle technical support queries related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad.
- Demonstrate proficiency in resolving issues and closing calls effectively.
- Provide accurate and timely solutions to customer inquiries.
