Adeeba e-Services Private Limited logoAdeeba e-Services Private Limited logo

Immediate Opening for International Voice Process - US Shift

On-site Full-time

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Experience Level

Experience

Qualifications

Desired Skills:- 1 to 2 years of experience in inbound/outbound technical support within an International BPO.- Excellent command of English communication skills.- Strong troubleshooting skills for various technical issues.- Willingness to work flexible night shifts.

About the job

We are seeking dedicated and skilled individuals for our International Voice Process during the US shift. This role involves providing exceptional inbound and outbound technical support to our clients.

Key Responsibilities:
- Handle technical support queries related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad.
- Demonstrate proficiency in resolving issues and closing calls effectively.
- Provide accurate and timely solutions to customer inquiries.

About Adeeba e-Services Private Limited

Adeeba e-Services Private Limited offers 24/7 technical support to customers in the USA, specializing in printers, routers, and emails. We also provide comprehensive website development services to both national and international businesses.

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