Immediate Opening for Night Shift Technical Support Executive

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates should meet the following criteria:Minimum of 6 months experience in an Outbound Technical Support process. Ability to close calls and process payments efficiently. Strong confidence in pitching service plans to customers. Exceptional fluency in English is a must. Willingness to work night shifts.

About the job

Adeeba E Services Pvt Ltd is seeking experienced candidates for an exciting opportunity in our Inbound Technical Support Process for the US shift.

As a Technical Support Executive, you will be responsible for handling inbound customer calls related to various technical issues, such as printers, routers, and email services. Your primary role will involve accurately diagnosing issues and effectively selling the appropriate plans and software solutions.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services catering to consumers and small businesses across a diverse range of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology platform, we offer on-demand support services to millions of customers worldwide.

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