About the job
Join our dynamic team at Yeetiq as we urgently seek 20 Customer Service Representatives! In this role, you will be the voice of our company, providing exceptional service to our clients. Your primary responsibilities will include:
- Handling incoming calls related to billing, collection support, product inquiries, and sales.
- Resolving customer issues and processing requests efficiently during the first contact.
- Conducting outbound calls for follow-ups on complex concerns.
- Ensuring a superior customer experience that exceeds expectations.
- Maintaining accurate and organized documentation.
- Meeting service level targets and adhering to key performance indicators.
- Complying with designated work schedules.
