Immediate Openings for Inbound Callers in Technical Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent verbal and written communication skills. Basic technical knowledge and problem-solving abilities. Ability to work in a team-oriented environment. Previous experience in customer service or technical support is a plus.

About the job

We are looking for candidates who thrive in a fast-paced environment and are eager to learn and grow with us. If you have a passion for technology and helping others, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support solutions, dedicated to delivering exceptional service to our clients. Our team is composed of skilled professionals who are passionate about technology and customer satisfaction. We believe in fostering a positive work culture that promotes growth and teamwork.

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Join Adeeba E Services Pvt Ltd as a Senior Caller in our Inbound Technical Support Voice Process. We are seeking dynamic and motivated individuals who are passionate about providing exceptional customer service and technical assistance. As a Senior Caller, you will be responsible for handling inbound calls from customers, resolving technical issues, and ensuring a high level of customer satisfaction.Key responsibilities include:Answering customer inquiries regarding technical support.Diagnosing and troubleshooting technical problems.Providing clear and concise instructions to customers.Maintaining records of customer interactions and technical issues.

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