About the job
Who We Are:
At Exiger, we are dedicated to transforming supply chains into a strategic advantage, furthering our mission of creating a safer and more transparent world. Our advanced AI platform, 1Exiger, provides real-time visibility into intricate supplier ecosystems, utilizing proprietary data and cutting-edge AI to identify risks, streamline compliance, and drive efficiencies and cost savings for long-term resilience. Trusted by over 550 global customers, including Fortune 500 companies and U. S. government agencies, Exiger is an award-winning leader in supply chain AI and is FedRAMP® authorized for federal government services.
Role Overview:
The Implementation Manager will collaborate closely with clients, project teams, and internal stakeholders to formulate implementation strategies, oversee project timelines, and deliver exceptional results that surpass client expectations. This role is crucial for establishing, nurturing, and managing client relationships at all levels to ensure the successful deployment of Exiger's core product offerings in accordance with contractual obligations. The ideal candidate will possess outstanding project management abilities, with a strong focus on client solutions, understanding that the best outcomes for clients are achieved through seamless execution.
Key Responsibilities:
- Lead and manage the entire implementation lifecycle, from initial client onboarding through to the successful deployment of Exiger's solutions.
- Act as the primary point of contact for clients, ensuring clear communication and effective management of expectations throughout the implementation process.
