About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound International BPO Voice Process Executive. In this exciting role, you will engage directly with international clients, providing exceptional customer service and support. You will be responsible for handling inbound calls, addressing customer inquiries, and ensuring high levels of customer satisfaction.
Your primary duties will include:
- Answering inbound calls from international customers and addressing their queries
- Providing accurate information and resolving issues promptly
- Maintaining customer records and documentation
- Collaborating with team members to enhance service delivery
