Inbound Team Leader - Durban | Hippo Park, South Africa

WNS Global ServicesDurban

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in a leadership role within a customer service environment. Excellent communication and interpersonal skills. Ability to motivate and develop team members. Strong analytical and problem-solving abilities. Proficient in performance management and team dynamics.

About the job

Join our dynamic team as an Inbound Team Leader in Durban, where you will lead and inspire a group of dedicated professionals in delivering exceptional customer service. In this role, you will be responsible for overseeing team performance, ensuring adherence to company standards, and fostering a positive work environment. Your leadership will be crucial in driving team success and enhancing customer satisfaction.

About WNS Global Services

WNS Global Services is a leading provider of business process management solutions. With a strong presence in the market, we are committed to delivering innovative services that drive operational efficiency and enhance customer engagement. Our team is our greatest asset, and we strive to create a work environment that promotes growth, diversity, and excellence.

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