Inbound Technical Support Associate in International BPO

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess the following qualifications:Excellent communication skills in English. Basic technical knowledge and troubleshooting skills. A positive attitude and willingness to learn. Previous experience in a BPO or technical support role is a plus.

About the job

Your responsibilities will include:

Handling inbound calls related to technical support inquiries.
Diagnosing and resolving technical issues effectively.
Providing outstanding customer service and maintaining customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading player in the international BPO sector, specializing in providing top-notch services to our clients globally. We pride ourselves on our commitment to excellence and our focus on employee growth and satisfaction.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Associate! In this role, you will be the first point of contact for our customers, providing exceptional technical support and ensuring their needs are met efficiently.Your responsibilities will include:Handling inbound calls related to technical support inquiries.Diagnosing and resolving technical issues effectively.Providing outstanding customer service and maintaining customer satisfaction.

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Inbound Technical Support Associate in International BPO

Experience Level

Qualifications

About the job

About Adeeba E Services Pvt Ltd

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