About the job
Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Call Centre Agent specializing in inbound technical support for our clients in the United States. You will play a crucial role in assisting customers with technical issues, ensuring their satisfaction and maintaining our high standards of service.
As a Call Centre Agent, you will be responsible for:
- Providing exceptional customer service to clients via phone.
- Troubleshooting technical issues and guiding clients through solutions.
- Documenting customer interactions and maintaining records.
- Collaborating with team members to improve service delivery.
