Inbound Technical Support Executive at Adeeba E Services Pvt Ltd | Kolkata

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Desired candidates should possess the following qualifications:Minimum of 6 months experience in an Outbound Technical Support role. Ability to effectively close calls and process payments. Strong confidence in pitching service plans to customers. Fluency in English is mandatory. Willingness to work the night shift.

About the job

Your primary responsibility will involve addressing inbound calls from customers regarding technical issues with printers, routers, emails, and more. You will analyze problems accurately and offer appropriate service plans to customers.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services catering to consumers and small businesses. Our innovative Digital Service Cloud technology enables us to deliver exceptional support services globally, ensuring customer satisfaction on demand.

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Inbound Technical Support Executive at Adeeba E Services | Kolkata

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Join our dynamic team at Adeeba E Services Pvt Ltd as we seek to fill the position of Inbound Technical Support Executive for our US shift. This role is pivotal in providing exceptional assistance to customers encountering issues with their computing and communications devices.As a Technical Support Executive, you will manage inbound calls from customers reg…

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Inbound Technical Support Executive at Adeeba E Services | Kolkata

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Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive and be a part of a dynamic team dedicated to assisting customers with their technical issues. We are seeking experienced candidates for our US Shift.Key Responsibilities:Handle inbound calls from customers regarding technical issues related to printers, routers, emails, and more.Diagnose issues accurately and recommend appropriate plans and software to customers.Close calls effectively and process payments as required.Pitch service plans confidently to enhance customer satisfaction.Candidate Profile:Minimum of 6 months experience in an outbound technical support process.Strong command of the English language, both spoken and written.Willingness to work night shifts.

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Technical Support Executive - Inbound at Adeeba E Services Pvt Ltd | Kolkata

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Technical Support Executive - Inbound | Adeeba E-Services Pvt Ltd | Kolkata

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Join our dynamic team at Adeeba E-Services Pvt Ltd in Kolkata, where we are on the lookout for enthusiastic individuals to fill the role of Inbound Technical Support Executive. In this position, you will be responsible for providing exceptional customer support and troubleshooting assistance to our clients. If you have a passion for technology and enjoy helping others, this is the perfect opportunity for you!

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Join Adeeba E Services Pvt Ltd as a Senior Inbound Technical Support Executive! We are seeking dedicated individuals who are passionate about technology and customer service. In this role, you will be responsible for providing top-notch technical assistance to our clients, ensuring their issues are addressed promptly and effectively.As a key member of our support team, you will utilize your technical expertise to troubleshoot and resolve customer inquiries via phone, email, and chat. Your ability to communicate complex technical information in an understandable manner will be essential in delivering an exceptional customer experience.

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Join Adeeba E Services as an Inbound Technical Support Executive

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Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives for our US Night Shift operations. If you're passionate about providing excellent customer service and possess strong communication skills, we want to hear from you!Key Responsibilities:Handle inbound customer calls effectively.Position Details:Process: Inbound Voice SupportShift: Night (9:00 PM - 7:00 AM)Salary: ₹15,000 to ₹20,000 (Fixed) + Performance IncentivesExperience: Minimum 6 months in Outbound or Inbound call centersCandidate Requirements:Exceptional English communication skillsAble to manage call closures and process payments through various gatewaysAge between 18 and 35Domestic BPO experience is not applicable; fresher candidates are not eligiblePerks and Benefits:Significant performance incentivesAttendance bonusesSpecial payouts on birthdaysReferral bonusesRewards for outstanding performance on a daily, monthly, and yearly basisSupportive work environment fostering growth and development

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Inbound Technical Support Executive at Adeeba E Services Pvt Ltd | Kolkata

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Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive in Kolkata! We are urgently seeking candidates for our US shift. Enjoy a substantial salary hike along with attractive incentives!Your primary responsibility will involve addressing inbound calls from customers regarding technical issues with printers, routers, emails, and more. You will analyze problems accurately and offer appropriate service plans to customers.

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Join Adeeba E-Services Pvt. Ltd. as an Inbound Technical Support Associate! We are seeking enthusiastic individuals to provide exceptional assistance to our clients. As a key player in our team, you'll handle technical inquiries and resolve issues effectively, ensuring customer satisfaction.Our ideal candidate is tech-savvy, possesses excellent communication skills, and has a passion for helping others. Your role will involve troubleshooting software and hardware problems, guiding customers through solutions, and maintaining a positive experience for every client.

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Inbound Technical Support Specialist at Adeeba E Services | Kolkata

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Join Adeeba E Services as an Inbound Technical Support Specialist in Kolkata! We are seeking enthusiastic individuals with a passion for technology and a commitment to providing exceptional customer service. In this role, you will assist customers with technical inquiries, troubleshoot issues, and guide them to effective solutions. This is an excellent opportunity for those eager to grow their careers in tech support.

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Inbound Technical Support Specialist at Adeeba E Services | Kolkata

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services as an Inbound Technical Support Specialist! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and technical assistance. In this role, you will handle inbound calls from customers, troubleshooting technical issues and ensuring a seamless experience. If you have a knack for problem-solving and enjoy helping others, this is the perfect opportunity for you!

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