Adeeba E-Services Pvt. Ltd. logoAdeeba E-Services Pvt. Ltd. logo

Inbound Technical Support Executive - Night Shift (Voice)

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:High School diploma or any graduate degree is acceptable. Eligibility Criteria:1. Exceptional communication skills are required.2. Candidates with at least 6 months of experience in an international outbound process are encouraged to apply.3. Must be able to complete calls and process payments through various gateways. Note: Domestic candidates and freshers need not apply.

About the job

Exciting Opportunities in Inbound Voice Process with Competitive Salary and No Target Pressure!

Position Overview:

Your primary responsibility will be to manage inbound calls as part of our technical support team.

1) Process: Inbound Technical Support (Voice)

2) Shift Timing: Night (9:00 PM - 7:00 AM)

3) Salary: Competitive with a 10% to 30% hike on current CTC.

4) Experience: Minimum of 6 months in an international outbound process.

5) Criteria: Candidates must be fluent in English.

6) Shift: Night shift only.

7) Salary is disbursed on the 1st of every month.

8) Working Days: 6 days with rotational off.

Employee Benefits:

1. Performance Incentives in addition to a fixed salary.

2. No target-related pressure.

3. Appraisal policy conducted every 9 months based on performance and productivity.

4. Special payout on birthdays.

5. Referral bonuses for employee referrals.

6. Spot, monthly, and yearly incentives available.

7. A supportive working environment that fosters growth and opportunities.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a prominent international contact center based in India and the US. Since 2014, we have provided exceptional telemarketing services to offshore consumers and businesses. Our rapid growth can be attributed to our unwavering commitment to customer satisfaction, integrity, and reliability in delivering top-notch technical services. We continuously enhance the skills of our in-house talent and improve productivity through research and development, establishing ourselves as a leading provider of comprehensive solutions for our clients.

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