Inbound Technical Support Executive (Night Shift)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess the following qualifications:Minimum of 6 months experience in an Outbound Technical Support process. Proven ability to close calls and process payments effectively. Confidence in pitching service plans to customers. Exceptional fluency in English. Willingness to work the night shift.

About the job

We are seeking experienced candidates to join our Inbound Technical Support Team for the US Night Shift. As a vital member of our team, you will be responsible for addressing customer inquiries regarding printers, routers, emails, and more. Your primary role will involve accurately diagnosing issues and recommending appropriate plans and software solutions.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses across a diverse array of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology platform, we deliver top-notch support services to millions of customers worldwide, available on demand.

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