Inbound Technical Support Executive (Night Shift)

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess:Excellent communication skills in English. Strong problem-solving abilities and technical acumen. A customer-centric attitude with a focus on delivering high-quality service. Ability to work effectively in a fast-paced environment. Previous experience in technical support is an advantage but not mandatory.

About the job

Your responsibilities will include:

Responding to inbound calls and addressing customer queries and technical issues.
Providing step-by-step guidance to customers on troubleshooting technical problems.
Escalating unresolved issues to appropriate teams when necessary.
Maintaining accurate records of customer interactions and transactions.

If you are passionate about technology and customer service, we invite you to apply and contribute to our commitment to exceptional service.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of IT and customer support services, dedicated to delivering quality solutions to clients worldwide. Our commitment to excellence and a supportive work environment fosters professional growth and development.

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