Qualifications
To be successful in this role, candidates should possess:Strong communication skills, both verbal and writtenTechnical proficiency in troubleshooting hardware and software issuesAbility to work independently as well as part of a teamPrior experience in technical support or customer service is preferred but not mandatoryFlexibility to work night shifts and weekends
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive for the night shift! This position is ideal for individuals who are passionate about technology and enjoy helping customers resolve their technical issues.
As a key member of our support team, you will be responsible for handling inbound calls from customers, assisting them with technical inquiries, and providing effective solutions to ensure a seamless experience.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of customer support services based in Kolkata, India. We pride ourselves on delivering exceptional service and support to our clients across various sectors. Join us to be a part of a vibrant team that values innovation and excellence!