Inbound Technical Support Executive - UK Call Centre

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess:Excellent communication skills in English. Prior experience in a call center environment is preferred. Basic technical knowledge, particularly in IT support. A team-oriented mindset and ability to work under pressure. High school diploma or equivalent; further education in a relevant field is a plus.

About the job

Responsibilities include:

Handling inbound calls from customers regarding technical support.
Providing accurate and timely information to customers.
Resolving customer issues efficiently while maintaining a positive attitude.
Documenting customer interactions and feedback for quality assurance.

If you are a quick learner with a knack for technology and a commitment to customer satisfaction, we invite you to apply!

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions based in Kolkata, India. Our commitment to delivering high-quality service to our clients sets us apart in the industry. We foster a collaborative and inclusive work environment, encouraging personal and professional growth.

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