Qualifications
Proven experience in a technical support or customer service role. Strong verbal and written communication skills in English. Ability to troubleshoot technical issues effectively. Familiarity with a variety of software and hardware systems. Customer-centric approach with a problem-solving mindset. Ability to work flexible hours to accommodate UK time zones.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive. We are seeking dedicated individuals with a passion for technology and customer service to assist our UK clients with their inquiries and technical issues.
As part of our inbound tech process, you will be responsible for providing exceptional support, troubleshooting problems, and ensuring customer satisfaction. If you have excellent communication skills and a strong technical background, we encourage you to apply!
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading BPO service provider based in Kolkata, specializing in inbound technical support. With a commitment to excellence and customer satisfaction, we cater to clients across the UK and beyond, offering innovative solutions and a skilled workforce.