Inbound Technical Support Executive - US Shift in Kolkata

Adeeba E Services Private LimitedKolkata

On-site Full-time ₹180K/yr - ₹240K/yr

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Experience Level

Experience

Qualifications

Qualifications:- Minimum 6 months experience in a similar role (inbound or outbound).- Excellent English communication skills are essential.- Candidates must be between the ages of 18 to 35.- Ability to close calls and process payments through various gateways is required.- Domestic BPO and fresher candidates are not eligible to apply.

About the job

Key Responsibilities:
- Handle inbound voice calls from customers.
- Provide technical assistance and support for inquiries related to our services.
- Ensure customer satisfaction through effective problem-solving and communication.

Working Hours:
- Night Shift: 9:00 PM to 7:00 AM.

Compensation:
- Salary: ₹15,000 to ₹20,000 (fixed) + performance-based incentives.

About Adeeba E Services Private Limited

Adeeba E Services is a leading provider of online and mobile marketplace solutions, specializing in retail and wholesale trade. We are committed to delivering exceptional technology and services that empower consumers and merchants to engage in seamless commerce.

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Join Adeeba BPO as an Inbound Technical Support Executive for US Shifts

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Inbound Technical Support Executive - US Shift

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We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

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Inbound Technical Support Executive for US Shift

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Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

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Inbound Technical Support Executive - US Shift

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Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

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Adeeba E Services is seeking dedicated Inbound Technical Support Executives for the US Night Shift. This role primarily involves responding to inbound calls and providing exceptional customer service.Your responsibilities will include:1) Handling inbound voice calls effectively.2) Working during the night shift from 9:00 PM to 7:00 AM.3) Earning a competitive salary ranging from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.4) Having at least 6 months of experience in outbound or inbound processes is required.5) Demonstrating excellent English communication skills is a must.6) Receiving your salary on the 1st of every month.Join our team and enjoy numerous perks, including:• Attractive performance incentives.• Attendance allowances.• Special payouts on birthdays.• Incentives for employee referrals.• Monthly and yearly incentives.• A supportive and growth-oriented working environment.

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Join the dynamic team at Adeeba E Services as an Inbound Technical Support Executive for the US Shift! You will be responsible for providing exceptional support to our clients through inbound calls, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:- Handle inbound voice calls from customers.- Provide technical assistance and support for inquiries related to our services.- Ensure customer satisfaction through effective problem-solving and communication.Working Hours:- Night Shift: 9:00 PM to 7:00 AM.Compensation:- Salary: ₹15,000 to ₹20,000 (fixed) + performance-based incentives.

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