Inbound Technical Support Executive - US Shift

Adeeba e-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

• 1-2 years of experience in inbound/outbound technical support in an international BPO• Proficient in closing calls independently• Excellent English communication skills• Hands-on experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhones, and iPads• Strong problem-solving skills• Willingness to work flexible night shifts

About the job

We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service.

You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently.

Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.

Salary is negotiable based on experience and current CTC, along with attractive incentives.

About Adeeba e-Services Private Limited

Adeeba e-Services Private Limited offers 24/7 technical support services to customers in the USA, specializing in issues related to printers, routers, and email. We also provide comprehensive website development services for both national and international businesses, ensuring a high level of customer satisfaction.

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Immediate Opening for Inbound Technical Support - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as we seek passionate individuals for the role of Inbound Technical Support. This position is perfect for those who thrive in a challenging environment and are eager to assist customers with their technical inquiries during the US shift. Your expertise in troubleshooting and problem-solving will be key in pr…

Apr 18, 2017

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Immediate Openings for Inbound Technical Support - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as we seek dedicated individuals for our Inbound Technical Support process. This role, focused on providing exceptional customer service during the US shift, is perfect for those who thrive in a fast-paced environment. You will be responsible for assisting customers with technical inquiries, troubleshooting issues, and ensuring customer satisfaction.

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Immediate Openings for Inbound Technical Support – US Shift

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Join our dynamic team at Adeeba E-Services Pvt Ltd, where we are currently seeking dedicated individuals for our Inbound Technical Support role during the US shift. This is your opportunity to engage with customers, resolve technical issues, and provide exceptional service in a fast-paced environment.

Mar 3, 2017

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Immediate Opening for Inbound Technical Sales/Support - US Shift

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We are seeking enthusiastic individuals to join our Inbound Technical Sales and Support team for the US Shift. In this role, you will be responsible for assisting customers with technical inquiries, providing exceptional service, and driving sales through effective communication. If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you!

Jul 6, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

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We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during US shifts. We are looking for tech-savvy individuals who excel in customer service and possess a strong problem-solving ability. Your primary role will involve assisting customers with technical issues, ensuring a seamless and satisfactory experience.As part of our dynamic team, you will receive comprehensive training and ongoing support, allowing you to grow and develop your skills in a fast-paced environment. If you are passionate about technology and helping others, we encourage you to apply!

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during the US shift! We are a leading company based in Kolkata, dedicated to providing exceptional customer support in the technology sector. Your role will involve assisting customers with technical inquiries and troubleshooting issues to ensure a seamless user experience.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist for the US Shift. In this pivotal role, you will be responsible for providing exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.

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Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

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Join our dynamic team as an Inbound Technical Support Specialist during the US shift at Adeeba E Services Pvt Ltd! In this role, you will be the first point of contact for our clients, providing exceptional support for their technical issues. You will troubleshoot and resolve inquiries efficiently, ensuring a positive customer experience. This is an excellent opportunity for individuals looking to kickstart their career in tech support.

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Inbound Technical Support Executive - US Shift

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About the job

About Adeeba e-Services Private Limited

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