Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess excellent communication skills, a strong customer service focus, and the ability to troubleshoot technical issues effectively. Previous experience in a technical support role is preferred but not required.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive during the US shift. We are looking for enthusiastic individuals to assist our customers with technical inquiries and provide exceptional support.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of outsourcing solutions, dedicated to delivering high-quality services to our clients. Our commitment to excellence and customer satisfaction sets us apart in the industry.

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Inbound Technical Support Executive - US Shift

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Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

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