Inbound Technical Support Representative - International BPO (US Shift)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Excellent communication skills in EnglishPrior experience in technical support or customer service is preferredStrong troubleshooting skills and a customer-oriented mindsetAbility to work in a fast-paced environmentAvailability to work in US time zones

About the job

Your responsibilities will include handling inbound calls, resolving technical issues, and ensuring customer satisfaction. If you have a knack for problem-solving and a desire to help others, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading international BPO based in Kolkata, India. We specialize in providing high-quality customer support and technical assistance to clients around the globe. Our team is dedicated to delivering exceptional service and fostering long-term relationships with our clients.

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International BPO Technical Support Representative (Inbound Voice) - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as an International BPO Technical Support Representative. In this role, you will provide exceptional inbound voice support to our international clients within the technology sector. Your expertise will help resolve technical queries and enhance customer satisfaction.If you are passionate about helping others…

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International BPO Night Shift Technical Support (Inbound Voice)

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Night Shift Technical Support Specialist in our International BPO division. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service. You will be responsible for assisting clients with technical inquiries via inbound voice communication, ensuring a high level of satisfaction with our services.

Aug 24, 2016

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Inbound International BPO Voice Process - US Shift

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as part of our Inbound International BPO Voice Process for the US Shift. We are seeking enthusiastic individuals who are ready to deliver exceptional customer service to our international clientele. Your role will involve handling inbound calls, addressing customer inquiries, and providing solutions to enhance their experience.

Jul 7, 2017

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Inbound Voice Technical Support Executives - US Shift

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Voice Technical Support Executive. If you have a passion for technology and a knack for helping customers, this is the perfect opportunity for you!As a key member of our support team, you will be responsible for providing exceptional technical assistance to customers in the United States. Your role will involve troubleshooting technical issues, providing solutions, and ensuring a high level of customer satisfaction.

Feb 3, 2017

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Join Adeeba BPO as an Inbound Technical Support Executive for US Shifts

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

We are urgently seeking enthusiastic individuals for our Inbound Technical Support Process for US shifts. This is a fantastic opportunity to join our team at Adeeba BPO and earn a significant salary increase along with performance-based incentives.Job Responsibilities:Handle inbound calls from customers regarding technical issues with printers, routers, emails, and other devices.Accurately diagnose problems and recommend appropriate service plans and software solutions.Candidate Profile:Minimum 6 months of experience in an Outbound Technical Support process.Proven ability to close calls and process payments effectively.Strong confidence in pitching service plans to customers.Exceptional fluency in English is a must.Willingness to work night shifts.Benefits and Facilities:Fixed salary paid on the 1st of every month directly into your salary account, along with substantial incentives.Enjoy 24 leaves per year, including compensatory offs and birthday leaves.Daily and monthly performance incentives, along with spot incentives.No extension of shift timings.Medical benefits.Salary: Competitive salary structure with no upper limit for the right candidate.For inquiries, please contact HR at +91 7686839463 or +91 9804149788.

Jan 9, 2017

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Inbound Technical Support Representative - International BPO (US Shift)

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative! In this role, you will provide exceptional support to our international clients during the US shift. We are looking for individuals who are passionate about technology and customer service, and who thrive in a fast-paced environment.Your responsibilities will include handling inbound calls, resolving technical issues, and ensuring customer satisfaction. If you have a knack for problem-solving and a desire to help others, we want to hear from you!

Aug 7, 2017

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Inbound Voice Process - US Shift - Technical Support

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Join our dynamic team at Adeeba E Services Pvt Ltd as we seek enthusiastic candidates for the Inbound Voice Process in the US Shift. This role focuses on delivering exceptional technical support to our clients and ensuring their satisfaction.

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BPO Inbound Voice Technical Support and Sales - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd, where we provide exceptional BPO inbound voice technical support and sales services. We are seeking dedicated individuals who are passionate about customer service and have the ability to resolve technical issues promptly. In this role, you will assist customers with inquiries, provide product solutions, and drive sales success during the US shift.

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International Inbound Voice Process - US Technical Support

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Join our dynamic team as a Technical Support Executive and handle inbound calls from customers experiencing issues with printers, routers, and antivirus software. You will diagnose problems and recommend optimal solutions to clients, including selling appropriate technical support plans and relevant software.

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US Shift Technical Support Caller for Inbound International BPO

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Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a US Shift Technical Support Caller. In this role, you will provide exceptional inbound customer service to our international clients. You will be responsible for troubleshooting technical issues, guiding customers through solutions, and ensuring high levels of customer satisfaction. This is an excellent opportunity for those looking to enhance their careers in a thriving BPO environment.

Jul 12, 2017

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International Inbound Technical Support Representative - US Shift

Adeeba E-Services Private Limited

Full-time|On-site|Kolkata

Join our dynamic team as an International Inbound Technical Support Representative during the US shift! We are looking for candidates who have a passion for technology and a knack for solving problems. In this role, you will be responsible for providing exceptional technical support to international customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:- Provide first-rate technical support for issues related to computers, printers, broadband, routers, email, and Apple devices (Mac, iPhone, iPad).- Manage calls independently and ensure effective resolution of customer issues.- Maintain a high level of communication with customers to ensure satisfaction.

Jun 19, 2017

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Technical Support Specialist - Inbound Voice Process (US Shift)

Adeeba E Services Pvt Ltd

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Specialist in the Inbound Voice Process. We are looking for enthusiastic individuals who are eager to provide exceptional customer service and technical support to our clients. The role involves handling inbound calls, resolving technical issues, and ensuring customer satisfaction. As a part of our team, you will work during US shifts, allowing you to engage with a diverse clientele while developing your technical skills in a supportive environment.

Dec 15, 2016

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Inbound Technical Support Executive - US Shift

Adeeba e-Services Private Limited

Full-time|On-site|Kolkata

We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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Immediate Opening for International Voice Process - US Shift

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We are seeking dedicated and skilled individuals for our International Voice Process during the US shift. This role involves providing exceptional inbound and outbound technical support to our clients.Key Responsibilities:- Handle technical support queries related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad.- Demonstrate proficiency in resolving issues and closing calls effectively.- Provide accurate and timely solutions to customer inquiries.

Aug 26, 2017

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International Inbound Tech BPO Opportunity - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd in Kolkata as we expand our international inbound tech BPO operations. We are looking for enthusiastic individuals to support our US-based clients during the evening shift.

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Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

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Exciting Opportunities Available in Inbound Voice Process with Competitive Salary and No Target PressureJob Overview:Your primary responsibility will be to manage inbound calls effectively.1) Process: Inbound Technical Support Voice Process.2) Shift Timing: Night Shift (9:00 PM - 7:00 AM)3) Salary: Attractive Increment of 10% to 30% on Current CTC.4) Experience: Minimum 6 Months in International Outbound Process Required.5) Language Proficiency: Candidates must be fluent in English.6) Shift: Night Shift Only.7) Salary Payment: 1st of Every Month.8) Working Days: 6 Days a Week (Rotational Off).Employee Benefits:1. Competitive Fixed Salary with Performance-Based Incentives.2. No Target Pressure Ensuring a Stress-Free Environment.3. Regular Appraisals Every 9 Months Based on Performance and Productivity.4. Special Bonus on Birthdays.5. Referral Bonus for Employee Referrals.6. On-the-Spot, Monthly, and Yearly Incentives.7. Thriving Work Environment Focused on Growth and Opportunities.

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Inbound Technical Support Executive for US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

Jun 19, 2017

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Technical Support Executive for International BPO (US Shift)

Adeeba E Services Pvt Ltd

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive! We are seeking enthusiastic individuals to provide exceptional support to our clients during the US shift. You will be pivotal in troubleshooting technical issues, guiding customers through solutions, and ensuring satisfaction.

Mar 7, 2017

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Inbound Voice Process - Technical Support (UK/US Shifts)

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Voice Process Technical Support Agent. We are looking for enthusiastic individuals to provide top-notch customer support to our clients in the UK and US. You will be the first point of contact for customers seeking assistance with our products and services. Your role will involve troubleshooting technical issues, guiding users through solutions, and ensuring a high level of customer satisfaction.This position requires individuals who are adaptable, have excellent communication skills, and are eager to learn. If you are excited about technology and passionate about helping others, we encourage you to apply!

Mar 16, 2017

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Exciting Opportunity for US Shift in International BPO (Inbound Voice)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkol

Join our dynamic team at Adeeba E Services Pvt Ltd, a leading player in the BPO industry. We are currently seeking enthusiastic individuals for inbound voice roles during US shifts. This is a fantastic chance to enhance your career in a vibrant work environment.

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