Adeeba E Services Pvt Ltd logoAdeeba E Services Pvt Ltd logo

Inbound Technical Support Representative - Join Our Team!

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should possess:Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric mindset. Basic understanding of computer hardware, software, and networking. Previous experience in a technical support role is a plus but not mandatory.

About the job

Are you passionate about technology and providing exceptional customer service? Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative. In this role, you will be the first point of contact for our customers, assisting them with their technical inquiries and troubleshooting issues to ensure a seamless experience.

Your responsibilities will include:

  • Handling inbound calls and providing technical assistance to customers.
  • Diagnosing and resolving technical problems efficiently.
  • Documenting customer interactions and solutions provided.
  • Collaborating with team members to improve service delivery.

If you have a strong technical background and excellent communication skills, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support and technical assistance, dedicated to delivering top-notch service to our clients. Based in Kolkata, we pride ourselves on our team of knowledgeable professionals who are committed to helping customers navigate their technical challenges.

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