Inbound Technical Support Representative - US Shift

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, you should possess the following qualifications:Strong communication skills in English, both verbal and written. Prior experience in technical support or customer service is preferred. Ability to troubleshoot hardware and software issues effectively. Familiarity with remote support tools and technologies. Ability to work flexible hours, particularly during the US shift.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative. In this role, you will provide exceptional customer support to our clients in the United States during the US shift hours. Your expertise will help resolve technical issues, answer inquiries, and deliver outstanding service to enhance customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a reputed company based in Kolkata, specializing in providing high-quality technical support services. We are committed to delivering excellent customer experiences and fostering a supportive work environment for our employees. Join us and be a part of a team that values innovation and dedication.

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Inbound Technical Sales/Support Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Sales/Support Representative. In this role, you will be responsible for providing exceptional technical support and sales assistance to our clients in the United States. This position requires a customer-centric approach and the ability to handle inquiries effectively.

Jun 29, 2017

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Inbound Technical Sales and Support Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Sales and Support Representative for the US shift. In this role, you will be the first point of contact for our clients, providing exceptional sales and support solutions. Ideal candidates will possess excellent communication skills and a passion for technology.

Jul 6, 2017

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Inbound Technical Sales and Support Representative - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Sales and Support Representative for the US shift. In this role, you will engage with customers to provide exceptional support and solutions, ensuring a seamless experience. Ideal candidates will possess strong communication skills, a knack for problem-solving, and a passion for technology.

Jul 12, 2017

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Inbound Technical Support Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative during the US Shift! We are looking for passionate individuals who are eager to assist customers with technical inquiries and deliver exceptional service. This role requires strong communication skills, a problem-solving mindset, and a commitment to providing timely solutions.

Aug 24, 2017

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Immediate Opening for Inbound Technical Sales/Support - US Shift

Adeeba e Services Pvt Ltd

Full-time|On-site|Kolkata

We are seeking enthusiastic individuals to join our Inbound Technical Sales and Support team for the US Shift. In this role, you will be responsible for assisting customers with technical inquiries, providing exceptional service, and driving sales through effective communication. If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you!

Jul 6, 2017

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Inbound Technical Support Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Aug 22, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive during the US shift. We are looking for enthusiastic individuals to assist our customers with technical inquiries and provide exceptional support.

Jun 14, 2017

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Inbound Technical Support Specialist – US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our team as an Inbound Technical Support Specialist and provide exceptional assistance to our clients. In this role, you will be responsible for addressing customer inquiries, troubleshooting technical issues, and ensuring a high level of customer satisfaction. Your expertise will help clients navigate their technical challenges effectively.We are looking for enthusiastic individuals who are willing to work during US shifts. This position offers you the chance to grow in a dynamic environment while delivering top-notch support to our users.

Jun 13, 2017

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Inbound Technical Support Specialist - US Shift

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join the dynamic team at Adeeba E-Services Pvt. Ltd. as an Inbound Technical Support Specialist during the US shift. We are looking for passionate individuals who thrive in a fast-paced environment and are committed to delivering excellent customer service to our clients. In this role, you will handle inbound technical queries, provide troubleshooting assistance, and ensure customer satisfaction.

Jan 25, 2017

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Technical Support Representative - US Shift (Inbound Calls)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Representative, working during US shifts. In this role, you will provide exceptional inbound support to our clients, addressing their technical issues and ensuring a smooth customer experience.

Oct 31, 2016

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Inbound Technical Support Executive - US Shift

Adeeba e-Services Private Limited

Full-time|On-site|Kolkata

We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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Inbound Technical Support Specialist for US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during US shifts. We are looking for tech-savvy individuals who excel in customer service and possess a strong problem-solving ability. Your primary role will involve assisting customers with technical issues, ensuring a seamless and satisfactory experience.As part of our dynamic team, you will receive comprehensive training and ongoing support, allowing you to grow and develop your skills in a fast-paced environment. If you are passionate about technology and helping others, we encourage you to apply!

Dec 29, 2016

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Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during the US shift! We are a leading company based in Kolkata, dedicated to providing exceptional customer support in the technology sector. Your role will involve assisting customers with technical inquiries and troubleshooting issues to ensure a seamless user experience.

Aug 25, 2017

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Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist for the US Shift. In this pivotal role, you will be responsible for providing exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.

Jan 6, 2017

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Inbound Technical Support Executive for US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

Jun 19, 2017

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Inbound Technical Support Positions - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist! We are seeking dedicated individuals to provide exceptional support to our clients during the US shift. If you possess strong technical skills and a passion for customer service, we want to hear from you!

Nov 28, 2016

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Inbound Technical Support Specialist - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Specialist for the US Shift. We are looking for enthusiastic individuals who are passionate about technology and customer service. In this role, you will assist customers with technical inquiries, troubleshoot issues, and provide effective solutions to ensure customer satisfaction.

Jun 8, 2017

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International Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an International Inbound Technical Support Specialist. In this role, you will provide exceptional technical assistance to our international clientele during the US shift. Your expertise will be essential in resolving technical issues and ensuring customer satisfaction.

Jul 8, 2017

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Inbound Technical Support and Sales Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support and Sales Representative for the US Shift! We are looking for enthusiastic individuals who are passionate about technology and customer service.As a key member of our support team, you will assist customers with technical inquiries while also offering solutions that enhance their experience. Your role will involve understanding customer needs, providing effective support, and driving sales through exceptional service.

Jun 24, 2017

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Inbound Technical Support Representative - US Shift

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About the job

About Adeeba E Services Pvt Ltd

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