Inbound Technical Support Specialist at Adeeba E-Services Pvt Ltd | Kolkata

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills in English. Prior experience in a technical support role is a plus but not mandatory. Strong troubleshooting skills and a customer-centric attitude. Able to work in a fast-paced environment and adapt to changing situations.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd, a leading provider in technical support services located in Kolkata. We are seeking dedicated individuals to excel in our Inbound Technical Support Process. You will be responsible for providing top-notch customer service, troubleshooting technical issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a reputable company specializing in providing high-quality technical support and customer service solutions. We pride ourselves on our commitment to excellence and our team-oriented culture, making us a preferred employer in the industry.

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Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Representative. This role is perfect for tech-savvy individuals who enjoy assisting customers with their technical inquiries.Your responsibilities will include:Providing exceptional customer service and technical support via phone, email, or chat.Troubleshooting technical issues and guiding customers through solutions.Documenting customer interactions and maintaining accurate records.If you are enthusiastic about technology and customer satisfaction, we want to hear from you!

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Join a dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Representative. In this role, you will assist customers by providing high-quality technical support, troubleshooting issues, and ensuring customer satisfaction. We are looking for individuals who are passionate about technology and eager to solve problems.Your responsibilities will include handling inbound calls, addressing technical queries, and guiding customers through troubleshooting processes. You will have the opportunity to work in a fast-paced environment and contribute to our commitment to delivering exceptional service.

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