Inbound Technical Support Specialist | Immediate Opening | Up to ₹22,000

Adeeba E-Services Pvt LtdKolkata

On-site Full-time ₹22K/mo - ₹22K/mo

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess the following qualifications:Strong communication skills in English. Technical aptitude and the ability to learn quickly. Prior experience in customer service or technical support is preferred. Ability to work under pressure and handle multiple tasks simultaneously.

About the job

Join our team as an Inbound Technical Support Specialist at Adeeba E-Services Pvt Ltd, where you will provide exceptional support to our clients. This is an immediate vacancy where you will assist customers with technical inquiries and help resolve issues efficiently.

In this role, you will engage with customers through various channels, guiding them through troubleshooting processes and ensuring their satisfaction with our services.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of technical support and customer service solutions in Kolkata. We pride ourselves on delivering high-quality services and ensuring customer satisfaction. Join us and be a part of a dynamic team dedicated to excellence.

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Join our dynamic team as an Inbound Technical Support Specialist! We are seeking enthusiastic individuals who are passionate about technology and customer service. In this role, you will be the first point of contact for customers, assisting them with technical inquiries and providing effective solutions.Key Responsibilities:Respond to inbound customer queries via phone and chat.Troubleshoot technical issues and provide support to customers.Document customer interactions and solutions in our systems.Collaborate with team members to enhance service quality.

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