Inbound Technical Support Specialist - UK Shift (Voice)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess:Excellent communication skills in EnglishStrong problem-solving abilitiesPrior experience in technical support or related fields is a plusAbility to work in a fast-paced environment

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist for the UK shift. In this role, you'll provide exceptional voice support to our clients, troubleshooting technical issues and ensuring customer satisfaction. Your expertise will help us maintain our reputation for excellence in customer service.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of innovative outsourcing solutions, committed to delivering top-notch services to our clients. Our team is dedicated to fostering a collaborative and inclusive work environment, where employees can thrive and grow.

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Join our dynamic team at Adeeba E Services Pvt. Ltd. as an Inbound Technical Support Representative, focusing on UK voice processes. You will play a crucial role in assisting customers with technical inquiries and providing exceptional service to enhance their experience.Key responsibilities include:Responding to inbound technical support calls from customers in the UK.Diagnosing and resolving technical issues effectively.Providing clear and concise instructions to customers.Documenting interactions in our support system.If you are passionate about technology and customer service, we invite you to apply!

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