Inbound Technical Support Specialist (UK/US Voice Process)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess: Excellent verbal communication skills in EnglishProven experience in technical support or customer serviceAbility to troubleshoot hardware and software issuesStrong problem-solving skillsComfortable working in a fast-paced environment

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist in Kolkata. We are seeking enthusiastic candidates to provide exceptional voice support for our UK and US clients. You will be responsible for troubleshooting technical issues, guiding customers through solutions, and ensuring a high level of customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of innovative customer support solutions. Based in Kolkata, we pride ourselves on delivering exceptional service to our clients across various industries. Our commitment to quality and customer satisfaction drives our success.

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Join our dynamic team at Adeeba E Services Pvt. Ltd. as an Inbound Technical Support Representative, focusing on UK voice processes. You will play a crucial role in assisting customers with technical inquiries and providing exceptional service to enhance their experience.Key responsibilities include:Responding to inbound technical support calls from customers in the UK.Diagnosing and resolving technical issues effectively.Providing clear and concise instructions to customers.Documenting interactions in our support system.If you are passionate about technology and customer service, we invite you to apply!

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative for the UK voice process. You will be responsible for providing top-notch customer service and technical assistance to our customers, ensuring their satisfaction and resolving any issues they may encounter.As a part of our team, you will have the opportunity to enhance your skills and grow within a supportive environment.

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