Inbound Technical Support Specialist - US Shift

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Proven experience in technical support or customer service. Excellent communication skills in English (both written and verbal). Strong problem-solving abilities and technical knowledge. Ability to work in a fast-paced environment and handle multiple tasks. Familiarity with troubleshooting software and hardware issues is a plus.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Specialist for the US Shift. We are looking for enthusiastic individuals who are passionate about technology and customer service. In this role, you will assist customers with technical inquiries, troubleshoot issues, and provide effective solutions to ensure customer satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a reputed company based in Kolkata, specializing in providing high-quality customer support and technical assistance. Our commitment to excellence has made us a leader in the industry, and we pride ourselves on fostering a positive work environment that encourages growth and teamwork.

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Inbound Technical Support Executive - US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensat…

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive during the US shift. We are looking for enthusiastic individuals to assist our customers with technical inquiries and provide exceptional support.

Jun 14, 2017

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Technical Support Executive (Inbound) - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you a tech-savvy individual with a passion for helping others? Adeeba E Services Pvt Ltd is currently seeking a Technical Support Executive to join our dynamic team during the US shift. In this role, you will provide exceptional inbound technical support to our clients, ensuring their needs are met with efficiency and professionalism.

May 30, 2017

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Inbound Technical Support Executive - US Shift

Adeeba e-Services Private Limited

Full-time|On-site|Kolkata

We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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Inbound Technical Support Executive for US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team as an Inbound Technical Support Executive, working in the US shift. In this role, you will be responsible for providing exceptional technical assistance to our valued customers. Your expertise will help resolve issues efficiently and enhance customer satisfaction.

Jan 25, 2017

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Inbound Technical Support Executive - US Night Shift

Adeeba E Services Private Limited

Full-time|₹15K/mo - ₹20K/mo|On-site|Kolkata

Adeeba E Services is seeking dedicated Inbound Technical Support Executives for the US Night Shift. This role primarily involves responding to inbound calls and providing exceptional customer service.Your responsibilities will include:1) Handling inbound voice calls effectively.2) Working during the night shift from 9:00 PM to 7:00 AM.3) Earning a competitive salary ranging from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.4) Having at least 6 months of experience in outbound or inbound processes is required.5) Demonstrating excellent English communication skills is a must.6) Receiving your salary on the 1st of every month.Join our team and enjoy numerous perks, including:• Attractive performance incentives.• Attendance allowances.• Special payouts on birthdays.• Incentives for employee referrals.• Monthly and yearly incentives.• A supportive and growth-oriented working environment.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Private Limited

Full-time|₹15K/mo - ₹20K/mo|On-site|Kolkata

Join Adeeba E Services as an Inbound Technical Support Executive for our US Shift (Night Shift). We are looking for motivated individuals to manage inbound calls and provide exceptional technical support to our clients.Your primary responsibilities will include:1) Handling inbound voice calls from customers.2) Working the night shift from 9:00 PM to 7:00 AM.3) Receiving a competitive salary ranging from ₹15,000 to ₹20,000 per month, plus performance-based incentives.4) Demonstrating at least 6 months of experience in a technical support role (either inbound or outbound).5) Exhibiting excellent communication skills in English.Join us for a rewarding career offering numerous performance incentives, attendance allowances, birthday payouts, and more, in a dynamic and growth-oriented environment.

Jun 19, 2017

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Join Adeeba BPO as an Inbound Technical Support Executive for US Shifts

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

We are urgently seeking enthusiastic individuals for our Inbound Technical Support Process for US shifts. This is a fantastic opportunity to join our team at Adeeba BPO and earn a significant salary increase along with performance-based incentives.Job Responsibilities:Handle inbound calls from customers regarding technical issues with printers, routers, emails, and other devices.Accurately diagnose problems and recommend appropriate service plans and software solutions.Candidate Profile:Minimum 6 months of experience in an Outbound Technical Support process.Proven ability to close calls and process payments effectively.Strong confidence in pitching service plans to customers.Exceptional fluency in English is a must.Willingness to work night shifts.Benefits and Facilities:Fixed salary paid on the 1st of every month directly into your salary account, along with substantial incentives.Enjoy 24 leaves per year, including compensatory offs and birthday leaves.Daily and monthly performance incentives, along with spot incentives.No extension of shift timings.Medical benefits.Salary: Competitive salary structure with no upper limit for the right candidate.For inquiries, please contact HR at +91 7686839463 or +91 9804149788.

Jan 9, 2017

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Inbound Technical Support Specialist – US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our team as an Inbound Technical Support Specialist and provide exceptional assistance to our clients. In this role, you will be responsible for addressing customer inquiries, troubleshooting technical issues, and ensuring a high level of customer satisfaction. Your expertise will help clients navigate their technical challenges effectively.We are looking for enthusiastic individuals who are willing to work during US shifts. This position offers you the chance to grow in a dynamic environment while delivering top-notch support to our users.

Jun 13, 2017

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Inbound Technical Support Specialist - US Shift

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join the dynamic team at Adeeba E-Services Pvt. Ltd. as an Inbound Technical Support Specialist during the US shift. We are looking for passionate individuals who thrive in a fast-paced environment and are committed to delivering excellent customer service to our clients. In this role, you will handle inbound technical queries, provide troubleshooting assistance, and ensure customer satisfaction.

Jan 25, 2017

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Senior International Inbound Technical Support Executive - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E-Services Pvt Ltd as a Senior International Inbound Technical Support Executive for US shifts. We are looking for enthusiastic individuals to assist customers with technical issues and enhance their experience with our services. You will play a crucial role in providing exceptional customer service and technical support.

Jul 20, 2017

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Inbound Voice Technical Support Executives - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Voice Technical Support Executive. If you have a passion for technology and a knack for helping customers, this is the perfect opportunity for you!As a key member of our support team, you will be responsible for providing exceptional technical assistance to customers in the United States. Your role will involve troubleshooting technical issues, providing solutions, and ensuring a high level of customer satisfaction.

Feb 3, 2017

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Inbound Technical Support Specialist for US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during US shifts. We are looking for tech-savvy individuals who excel in customer service and possess a strong problem-solving ability. Your primary role will involve assisting customers with technical issues, ensuring a seamless and satisfactory experience.As part of our dynamic team, you will receive comprehensive training and ongoing support, allowing you to grow and develop your skills in a fast-paced environment. If you are passionate about technology and helping others, we encourage you to apply!

Dec 29, 2016

Apply

Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during the US shift! We are a leading company based in Kolkata, dedicated to providing exceptional customer support in the technology sector. Your role will involve assisting customers with technical inquiries and troubleshooting issues to ensure a seamless user experience.

Aug 25, 2017

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Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist for the US Shift. In this pivotal role, you will be responsible for providing exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.

Jan 6, 2017

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Inbound Technical Support Positions - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist! We are seeking dedicated individuals to provide exceptional support to our clients during the US shift. If you possess strong technical skills and a passion for customer service, we want to hear from you!

Nov 28, 2016

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Inbound Technical Support Representative - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Representative during the US Shift! We are looking for passionate individuals who are eager to assist customers with technical inquiries and deliver exceptional service. This role requires strong communication skills, a problem-solving mindset, and a commitment to providing timely solutions.

Aug 24, 2017

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Inbound Technical Support Specialist - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Jun 8, 2017

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International Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an International Inbound Technical Support Specialist. In this role, you will provide exceptional technical assistance to our international clientele during the US shift. Your expertise will be essential in resolving technical issues and ensuring customer satisfaction.

Jul 8, 2017

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Inbound Technical Support Specialist - US Shift

Experience Level

Qualifications

About the job

About Adeeba E-Services Pvt Ltd

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