About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Voice Process / Technical Support Associate. We are looking for enthusiastic individuals who possess excellent communication skills and a passion for customer service. In this role, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring a seamless customer experience.
Key responsibilities include:
- Responding to customer inquiries via phone
- Diagnosing technical issues and providing effective solutions
- Maintaining a high level of customer satisfaction
- Documenting customer interactions and technical issues
