Inbound Voice Process - Technical Support/Sales (US Shift)

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Excellent communication skills in English. Previous experience in a voice process, preferably in tech support or sales. Ability to handle customer inquiries with patience and professionalism. Strong problem-solving skills and the ability to work independently. Willingness to work in the US shift hours.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Voice Process Associate in Technical Support and Sales. This role is ideal for individuals who are enthusiastic about providing exceptional customer service while assisting clients with their technical inquiries and sales needs. Your primary responsibility will be to handle inbound calls from customers, offering solutions and upselling products and services as appropriate.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer service solutions, specializing in inbound and outbound voice processes. With a commitment to excellence and innovation, we strive to deliver the highest quality services that enhance customer satisfaction. Join us and be part of a forward-thinking company that values your skills and contributions.

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