Inbound Voice Technical Support Associate - Adeeba BPO

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Candidates should possess the following qualifications:Excellent verbal communication skills in EnglishStrong technical aptitude and ability to troubleshoot issuesPrevious experience in a voice support role is preferredAbility to work in a fast-paced environmentHigh school diploma or equivalent

About the job

Your primary responsibilities will include answering inbound calls, troubleshooting technical issues, and guiding customers through solutions. A passion for technology and excellent interpersonal skills are essential for success in this role.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of business process outsourcing (BPO) solutions in India. We pride ourselves on delivering exceptional customer service and technical support across various industries. Our commitment to employee development and customer satisfaction makes us a great place to build your career.

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Inbound Voice Technical Support Associate - Adeeba BPO

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Join our dynamic team at Adeeba BPO as an Inbound Voice Technical Support Associate. This role involves assisting customers with their technical queries and providing top-notch service. You will be responsible for ensuring customer satisfaction through effective communication and problem-solving skills.Your primary responsibilities will include answering inbound calls, troubleshooting technical issues, and guiding customers through solutions. A passion for technology and excellent interpersonal skills are essential for success in this role.

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Are you passionate about providing exceptional customer service? Join our dynamic team at Adeeba E Services Pvt Ltd, a leading multinational BPO based in Kolkata. We are currently seeking enthusiastic Technical Support Agents to assist our clients through inbound voice calls. If you thrive in a fast-paced environment and enjoy solving problems, this is the perfect opportunity for you!

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Are you looking for an exciting opportunity to kickstart your career in the BPO industry? Adeeba E-Services Pvt Ltd is actively seeking enthusiastic individuals to join our team as Technical Support Specialists. In this role, you will be the first point of contact for our customers, providing them with exceptional support over inbound voice channels. Your primary responsibility will be to resolve technical queries and assist customers with product-related issues.We value our employees and offer a supportive work environment that encourages growth and learning. If you have a passion for technology and a commitment to customer service, we want to hear from you!

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