Inbound Voice Technical Support - Customer Service Role

Adeeba E-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, you should possess: · A minimum of 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO setting.· Proficiency in closing calls independently.· Excellent communication skills in English.· Experience troubleshooting technical issues related to computers, printers, broadband, routers, email services, and devices such as Mac, iPhone, and iPad.· Flexibility to work night shifts. Note: Freshers and domestic BPO candidates need not apply.

About the job

Adeeba E-Services is seeking a dedicated and skilled individual for the role of Inbound Voice Technical Support. In this full-time position, you will be responsible for assisting our international customers with technical issues related to various devices including computers, printers, routers, and mobile devices. This role requires strong communication skills in English, a solid understanding of technical troubleshooting, and the ability to resolve customer inquiries efficiently. We offer a dynamic work environment and opportunities for career growth.

About Adeeba E-Services Private Limited

Adeeba E-Services Private Limited provides 24/7 technical support to customers in the USA, specializing in services related to printers, routers, and email systems. Additionally, we offer website development solutions to both national and international businesses, ensuring top-notch customer satisfaction and technical expertise.

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