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Income Audit Supervisor

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in accounting and/or auditing. Advanced proficiency in Microsoft Office Suite. Strong supervisory skills with a hands-on leadership style. Commitment to delivering exceptional guest service and a passion for the hospitality industry. Creative problem-solving abilities with a proactive approach to support. High personal integrity and a strong work ethic in a demanding environment.

About the job

Join our energetic team at Radisson Hotel Group as an Income Audit Supervisor. We are looking for individuals who possess not only skills and talents but also a strong character and a passion for creating unforgettable guest experiences. We believe that a proactive mindset is essential in anticipating guest needs, supporting your department, and consistently delivering exceptional service.

In this role, you will leverage your financial expertise and detail-oriented approach to elevate our Finance Team's operations. Your dedication to accuracy, strategic financial planning, and effective collaboration with team members will enhance our financial processes.

Key responsibilities include:

  • Participate in formulating and executing business strategies aligned with the hotel’s mission and vision.
  • Develop and implement revenue accounting strategies that support the hotel’s objectives and internal control practices.
  • Regularly monitor performance metrics and adjust strategies as needed.
  • Provide management with insightful revenue reports to inform decision-making.
  • Ensure adherence to established Policies and Procedures and conduct training for staff development.

Audit room income postings and charges:

  • Conduct daily audits of revenue reports from the PMS across all revenue streams (Rooms, F&B, Telephone, Internet, and OOD).
  • Verify and reconcile daily charges across departments to individual folios, master accounts, and house accounts.
  • Balance room audits with the night audit’s summary.
  • Review all PMS revenue adjustments, paid outs, and cash refunds.
  • Execute nightly processing sequences for seamless operation.
  • Manage transaction code creation and modifications within the Opera system.
  • Perform monthly bank audits on safety deposit boxes on a random schedule.

Audit food and beverage income postings and charges:

  • Record and balance all food and beverage income.
  • Audit daily cashier’s reports and credit card transactions for F&B.
  • Ensure guest ledger postings align with restaurant and guest ledgers.
  • Conduct daily audits of POS void transactions and employee meals.
  • Verify banquet charges before posting, ensuring accuracy and compliance with event orders.
  • Perform open check tests across all outlets.
  • Conduct monthly bank audits on safety deposit boxes.

Review credit card vouchers for accuracy in imprints, authorizations, and amounts:

  • Prepare and transmit credit card deposits.
  • Process all city ledger transactions for the Finance Department.

About Radisson Hotel Group

Radisson Hotel Group is among the leading hotel groups globally, featuring ten distinct brands and over 1,500 hotels in operation and under development across more than 95 countries. Our brand promise, 'Every Moment Matters,' is supported by our signature 'Yes I Can!' service ethos. At Radisson Hotel Group, our people are central to our success. We empower our employees to be 'Moment Makers,' fostering a culture that nurtures talent, spirit, and opportunity, ensuring that you can perform at your best every day.

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