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Ingest Specialist - English (Philippines)

Simply.TVRemote — Philippines
Remote Full-time

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Experience Level

Entry Level

Qualifications

Essential:1-3 years of experience in data operations, technical support, or related roles focused on digital content pipelines and data management. Fluency in English with the ability to communicate complex technical concepts clearly and concisely to diverse stakeholders. Intermediate to advanced proficiency in Excel or Google Sheets, particularly with VLOOKUPs, data cleansing, and logical functions. Demonstrated ability to execute projects from start to finish and independently manage multiple workstreams. Preferred:Previous experience in Media, OTT, or VOD, specifically related to ingestion pipelines or metadata quality control. Strong understanding of digital systems, including file formats (XML, JSON, CSV) and data transfer protocols. Proven capability to quickly learn proprietary internal tools and a high level of comfort navigating various data formats and delivery systems.

About the job

About Simply. TV

At Simply. TV, we are revolutionizing the way audiences engage with TV metadata. As a premier provider of cutting-edge, AI-powered metadata solutions, we empower broadcasters, streaming services, and telecom companies to enhance content discovery and viewer engagement. From innovative Electronic Program Guide (EPG) data to comprehensive content enhancement, we equip our partners to thrive in a fast-paced media environment.

Headquartered in Copenhagen and supported by a dedicated team of over 450 employees globally, our data underpins user interfaces viewed by millions daily. If you are passionate about media technology, data engineering, or product innovation, Simply. TV is the ideal place to influence the future of television while enjoying the journey.

Join us in our mission to make content discovery intuitive, powerful, and inspiring!

The Role
As an Ingest Specialist, you will manage the technical entry point for our global metadata. You will proactively detect and troubleshoot pipeline disruptions, implementing swift solutions to address data inconsistencies. This role demands a proactive thinker who can effectively liaise with external partners to align technical requirements with internal processes, ensuring smooth content delivery.

Key Responsibilities

  • Lead the technical configuration of new content feeds from initial data points through to the final activation of automated ingestion.
  • Manage ingest workflows to guarantee that all incoming content feeds and data deliveries comply with stringent internal and external service level agreements (SLAs).
  • Identify, analyze, and resolve data ingestion failures to maintain consistent metadata delivery across all pipelines.
  • Collaborate with downstream stakeholders and offer technical assistance for client-related queries.
  • Utilize internal ticketing systems to log bugs, provider-specific requirements, and internal workflows.

About Simply.TV

Simply. TV is at the forefront of transforming TV metadata experiences. We provide innovative AI-driven solutions to enhance content discovery for broadcasters and streaming platforms. Our global team is dedicated to redefining the media landscape, ensuring that our partners can deliver engaging content experiences.

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