Integration Specialist

ananinjaRiyadh, Riyadh Province, Saudi Arabia

On-site Full-time

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Experience Level

Experience

Qualifications

Required Skills & QualificationsExtensive experience in System & Software Integration. Proficiency in API Management (REST, webhooks). Hands-on experience with POS & Delivery App Integrations. Familiarity with workflow automation tools (Zapier, Mulesoft, Workato). Strong troubleshooting and technical support capabilities. In-depth understanding of data consistency, process optimization, and system reliability. Experience with CRM, ERP, logistics, or restaurant systems. Exceptional communication and stakeholder management skills. Additional StrengthsAnalytical and problem-solving prowess. High attention to detail. Ability to collaborate effectively across operations, tech, and product teams. Results-oriented, focusing on reducing failures and cancellations for integrated restaurants.

About the job

Key Responsibilities

Oversee and sustain integrations among internal systems, third-party platforms, and tools utilized by restaurant partners, including POS systems and delivery applications.
Collaborate with Operations, IT, and Product teams to clarify integration requirements and deliver scalable, dependable technical solutions.
Document integration workflows and conduct continuous troubleshooting to guarantee accurate data flow and efficient automated processes.
Lead integration testing alongside vendors, partner restaurants, and external technology providers.
Monitor integration performance to ensure stability, reliability, and compliance with industry standards.
Diagnose root causes of technical issues and implement improvements to enhance restaurant performance and reduce cancellation rates.
Communicate effectively with vendors, partners, and internal teams to coordinate system updates, integrations, and issue resolution.

About ananinja

Ninja is a dynamic and innovative company that aims to revolutionize the food delivery experience by providing seamless integration and connectivity solutions for restaurants and delivery partners. We pride ourselves on our commitment to operational excellence and continuous improvement.

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