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Experience
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Qualifications:Proven experience with API integrations and development. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
About the job
Company Overview
LevelUp is a leading agency specializing in providing exceptional outsourcing solutions tailored for agencies, software vendors, and website owners. With over seven years of successful partnerships with a diverse array of companies, we pride ourselves on delivering top-notch technical, operational, and back-office support. Our dedicated team of skilled professionals is passionate about producing high-quality work that exceeds client expectations.
Position Overview
We are looking for a driven Integration Specialist to join our team and contribute to the development and scaling of innovative integration solutions for our varied clientele. This role is ideal for a proactive individual with a solid API and development background, eager to take ownership of impactful outcomes. You'll be a vital part of a dynamic, high-ownership, and no-ego team culture, where your contributions can lead to tangible results.
About LevelUp
LevelUp is a premier outsourcing agency dedicated to providing tailored solutions to agencies, software vendors, and website owners. With a strong focus on quality and client satisfaction, we have built a reputation for excellence in technical and operational support over the past seven years.
Company OverviewLevelUp is a premier outsourcing agency that partners with agencies, software vendors, and website owners to deliver specialized solutions. With over seven years of successful collaboration, we provide exceptional technical, operational, and back-office support. Our dedicated team of skilled professionals is passionate about delivering top-no…
Role overview levelup is hiring a Finance Controller based in the Philippines. This role oversees financial operations, ensures regulatory compliance, and advises on financial strategy to help drive company growth. What you will do Manage financial reporting, budgeting, and forecasting processes Analyze financial data and trends to support decision-making Work with other departments to spot areas for financial improvement Develop and implement financial strategies Location This position is based in the Philippines.
Full-time|$1K/mo - $1.5K/mo|Remote|Remote — Western Visayas, Philippines
Join HireHawk, where we specialize in connecting exceptional global talent with leading U.S. companies. We are dedicated to empowering candidates to advance their careers while providing our clients with remote-ready professionals who deliver impactful results from day one.We are currently seeking a Customer Success & Sales Follow-Up Specialist to enhance our sales team by re-engaging with previous prospects and customers. This role emphasizes relationship building, gathering customer feedback, and providing insights to the sales team, rather than focusing solely on closing sales.Key Responsibilities:Initiate friendly follow-up calls and emails with customers who have previously received quotes or proposals.Reconnect with past prospects to assess their interest in proceeding with flooring projects.Ask insightful questions to collect feedback regarding customer experiences with our company and sales team.Accurately document detailed notes and insights from customer interactions in our tracking systems.Classify leads as hot, warm, or cold based on customer engagement.Identify and flag potential opportunities for the sales team to follow up on.Maintain precise records using spreadsheets or CRM tools.Provide valuable insights to improve our customer follow-up processes.Assist in developing a systematic outreach process and knowledge base as the role evolves.
Job Title: Customer Success Specialist (CSS)Role: Full Time, 40 hours per week, Fully RemoteJob Overview:Join our dynamic team at onlyexperts as a Customer Success Specialist (CSS) and play a pivotal role in ensuring our clients have an exceptional experience on our purchasing platform. This fully remote position is ideal for individuals who are detail-oriented, possess outstanding communication skills, and are passionate about helping clients succeed. You will support our Customer Success Managers (CSMs) by managing day-to-day account activities, enhancing client communications, and driving overall customer satisfaction for our low-touch and mid-tier clients.Key Responsibilities:● Client Outreach: Proactively engage with a diverse range of clients to ensure seamless functionality on our platform, collecting valuable insights to inform future product enhancements.● Account Management: Independently manage communications and address the needs of lower-tier and less complex accounts, ensuring every client feels supported and fully operational.● Onboarding Assistance: Facilitate the onboarding process for new clients, including account setup, introductory training, and addressing initial inquiries. Over time, take on full end-user onboarding to allow CSMs to focus on strategic stakeholders.● Support Collaboration: Work alongside CSMs to assist with daily account tasks such as user outreach, capturing client feedback for platform improvements, and addressing client inquiries by directing them to the appropriate support channels.● Engagement Monitoring: Track platform usage to identify potential issues or opportunities for improvement, collaborating closely with CSMs to enhance client engagement.● Presentation Support: Aid in the creation of quarterly business review (QBR) presentations for CSMs, developing engaging Google Slide/PowerPoint decks that showcase client health scores, emerging trends, and the value derived from our platform.● Initial Client Support: Act as the first point of contact for client inquiries, escalating complex issues to CSMs or other teams to ensure timely resolution.● Sales Support: Identify potential sales leads through client interactions, assisting in sales initiatives by identifying outreach opportunities.
Company Overview LevelUp is a leading BPO organization that collaborates with technology firms across the US, UK, Europe, and Canada to deliver customized outsourcing services. With over seven years of experience, we have established a strong reputation for providing top-notch operational and back-office support, facilitating our clients' growth efficiently. Our team comprises talented and passionate professionals committed to offering exceptional service and technical expertise, ensuring seamless support for our clients. Position Overview We are seeking an innovative Copywriter to join our dynamic marketing team and support our esteemed UK-based client. This position focuses on crafting high-quality content tailored specifically for private healthcare and aesthetic clinics. The successful candidate will have an in-depth understanding of the UK market, ensuring a professional, premium, and compliant tone across various digital platforms.
Company OverviewLevelUp is a leading agency specializing in providing exceptional outsourcing solutions tailored for agencies, software vendors, and website owners. With over seven years of successful partnerships with a diverse array of companies, we pride ourselves on delivering top-notch technical, operational, and back-office support. Our dedicated team of skilled professionals is passionate about producing high-quality work that exceeds client expectations.Position OverviewWe are looking for a driven Integration Specialist to join our team and contribute to the development and scaling of innovative integration solutions for our varied clientele. This role is ideal for a proactive individual with a solid API and development background, eager to take ownership of impactful outcomes. You'll be a vital part of a dynamic, high-ownership, and no-ego team culture, where your contributions can lead to tangible results.
At ClickUp, we’re not just developing software; we’re designing the future of work! In a landscape inundated with work sprawl, we discovered a superior path. That’s the reason we developed the first truly integrated AI workspace, merging tasks, documents, chat, calendar, and enterprise search, all empowered by context-driven AI. This innovation enables millions of teams to escape silos, reclaim their time, and achieve unprecedented productivity levels. Join us at ClickUp to learn, utilize, and innovate with AI in ways that will influence not only our product but the future of work itself. Become part of an audacious, forward-thinking team that is reshaping the limits of possibility! ClickUp is on the lookout for a versatile and enthusiastic Customer Success Manager to enhance our team. This crucial role is centered on elevating customer satisfaction and loyalty by cultivating strategic relationships and providing exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will thrive in a start-up atmosphere, embody ClickUp's core values, and possess a proven history of success in customer relations within a SaaS context.Key Responsibilities:Strategic Customer Engagement:Formulate and oversee engagement strategies for a varied client portfolio using both scaled and personalized approaches.Conduct comprehensive discovery sessions to comprehend customer requirements and propose actionable strategies for success.Establish trusted relationships with key stakeholders, identifying and nurturing client advocates to promote product adoption and advocacy.Technical Adoption and Expertise:Collect, analyze, and translate functional and technical requirements into customized ClickUp solutions.Act as a product expert, guiding customers on how to utilize ClickUp’s features to enhance workflows and address complex business challenges.Data-Driven Insights:Analyze customer product usage data and distill it into actionable recommendations.Perform ROI analysis to illustrate the tangible benefits of ClickUp solutions.Driving Engagement & Adoption:Proactively interact with customers to assess progress, address challenges, and reveal new avenues for success.Design and implement customer training sessions and workshops to maximize product utilization.
About LevelUp LevelUp delivers outsourcing and offshore hiring solutions for agencies, software vendors, and website owners. With more than seven years in the industry, the company supports clients in technical, operational, and back-office functions. The team values curiosity, accountability, and continuous learning. LevelUp encourages employees to take initiative and supports professional growth in a collaborative setting. Role Overview The Senior Media Buyer will focus on Meta (Facebook) and Google Ads platforms. This role calls for someone who can handle complex technical setups, manage and optimize large-scale ad budgets, and drive measurable results. Candidates should be ready to contribute immediately, using both technical skill and strategic thinking to maximize campaign performance. Location Philippines
Are you passionate about helping customers achieve their goals? Join ParcelVision as a Customer Success Representative and be part of a dynamic team dedicated to enhancing customer satisfaction and engagement.Your role will involve understanding customer needs, providing tailored solutions, and ensuring that our clients have a seamless experience with our services. You will be the main point of contact for our customers, guiding them through their journey and helping them maximize the value of our offerings.
Backblaze is seeking a Customer Success Operations Analyst (Contract) to help design and implement a scalable growth intelligence system. This remote contract is open to candidates based in Argentina, Colombia, Costa Rica, Mexico, or the Philippines. Role overview This contract analyst role centers on building technical solutions that enable Customer Success teams to identify and act on growth opportunities. The work goes well beyond standard reporting, requiring hands-on expertise in data extraction, modeling, automation, and business intelligence architecture. Over the 12-week engagement, the goal is to deliver a system that internal teams can manage independently, moving away from static presentations to more dynamic, actionable insights. Main responsibilities Develop a unified post-sales data model Create automated systems to score expansion signals Build usage forecasting models Implement logic for role-based routing Design Tableau dashboards using validated SQL datasets Develop automation and signal generation workflows in Python What success looks like Clear, actionable expansion signals for Customer Success, Support, Sales, and Marketing Automated, scalable digital processes and insights Role-based routing that teams can maintain over time Requirements Advanced proficiency in Python, SQL, and Tableau Experience querying data warehouses and manipulating large datasets Ability to build predictive models and operationalize insights Comfort working directly with multiple data sources and systems This is a build-and-enable position, working closely with data and systems to deliver automation, actionable insights, and reporting that support post-sales growth.
This is a fully remote position. Candidates must reside in the Philippines to ensure effective collaboration with the team and partners. Hostaway provides an AI-powered vacation rental management platform, supporting over 20,000 property managers worldwide. The software helps professional short-term rental operators streamline their operations and grow their businesses. The company is profitable and growing quickly, recognized as the first unicorn in the short-term rental property management system sector. More details about Hostaway’s recent valuation and story are available here. Role overview The Partner Success Manager will oversee operational success and performance across Hostaway’s partner ecosystem. This role manages a wide range of partner relationships, leads onboarding and activation, and identifies opportunities to improve processes throughout the partnership lifecycle. Serving as the main point of contact for partners, the Partner Success Manager works closely with teams in Product, Support, Marketing, and Partnerships to address challenges and deliver results. What you will do Manage daily relationships with more than 200 marketplace and strategic partners Serve as the primary contact for non-technical partner inquiries Oversee partner onboarding, activation, and ongoing support
We are looking for a passionate and dedicated Client Success Manager to join our dynamic team at rockstar-3. In this remote position, you will be responsible for ensuring our clients achieve their desired outcomes while using our services. You will act as the main point of contact for clients, providing guidance and support to foster long-lasting relationships. Your expertise will help clients navigate challenges and maximize the value they receive from our solutions.
At ClickUp, we are not merely developing software; we are pioneering the future of work! In a landscape inundated with work sprawl, we identified a more effective solution. This inspiration led us to create the first truly integrated AI workspace, which combines tasks, documents, chat, calendar, and enterprise search, all powered by context-driven AI. Our mission is to empower millions of teams to shatter silos, reclaim their time, and achieve unprecedented productivity levels. At ClickUp, you will have the unique opportunity to learn, implement, and shape AI in ways that will influence not only our product but the future of work itself. Join us and become part of an audacious, innovative team that is reshaping the boundaries of possibility! We are on the lookout for a seasoned Customer Success leader to coach, mentor, and expand our new team in the Philippines. You will be pivotal in driving customer satisfaction and platform growth. This is your chance to build an exceptional team, contribute to the formulation of new global processes and procedures, collaborate with like-minded business leaders within the GTM organization, and partner with some of the world’s most renowned brands to ensure they have a remarkable experience with your Customer Success Team.We are ultimately seeking a player-coach who can act swiftly, possesses a strong work ethic, and is willing to engage directly with customers. Whether jumping on customer calls, assisting team members with risk mitigation, or managing a small portfolio of clients yourself, you will play a crucial role. You will help cultivate the team by hiring exceptional individuals who align with our core values, motivating and coaching them to guarantee successful outcomes for our customers, and ensuring your team meets their customer engagement, expansion, and churn & contraction targets.
LevelUp has built a reputation as a trusted outsourcing and offshore hiring partner for agencies, software vendors, and website owners. With over seven years in the industry, the company supports clients across technical, operational, and back-office functions. The team values individuals who are innovative, take ownership, and thrive in a culture where learning and support are central. LevelUp encourages growth by trusting employees and providing strong systems and resources. Role overview The Finance Manager will handle daily financial operations and drive strategic financial planning. This position requires attention to detail and a proactive approach to managing financial processes in a high-growth environment. What you will do Oversee financial planning and analysis (FP&A) activities Track and report on sales performance Manage relationships with external accounting partners Translate complex financial models into practical business strategies Communicate financial insights to stakeholders who may not have a finance background Requirements Strong analytical and organizational skills Experience in financial management, planning, and reporting Ability to explain financial concepts to non-financial team members Comfort working in a growing and evolving company This Finance Manager role is based in Manila.
Company OverviewAt LevelUp, we foster an environment where growth thrives through trust, support, and challenge. For over seven years, we have collaborated with agencies, software vendors, and website owners, delivering exceptional outsourcing and offshore hiring solutions across various sectors, including technical, operational, and back-office support. We seek inquisitive problem-solvers, empower them to take ownership of their outcomes, and provide the systems, support, and culture necessary for continuous learning. Join us to elevate both businesses and your career.Position OverviewWe are on the lookout for a dynamic and resourceful Dutch-speaking Sales Development Representative to bolster our client’s global B2B SaaS sales team. In this role, you will engage in both inbound and outbound outreach for our auditing and accounting SaaS product within Dutch-speaking markets, qualifying prospects and scheduling meetings for our sales executives.Exceptional communication skills are crucial to meet the high standards and precision demanded by auditing and accounting professionals. While you do not need extensive technical product knowledge, you should be able to grasp key differentiators between product versions across regions and convey them effectively to prospects.
Join Our Mission at BrightwheelAt Brightwheel, we believe that early education is pivotal for childhood development and a vital resource for working families. As the largest and fastest-growing platform in early education, we serve millions of educators and families globally. Our commitment is recognized with accolades such as being a three-time Cloud 100 company, supported by esteemed investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.About Our TeamWe take pride in our passionate and skilled team, dedicated to delivering exceptional customer service. Our diverse and distributed workforce spans across various U.S. time zones and includes select international offices, fostering a culture that embodies our Leadership Principles.Your RoleAs a Customer Support Specialist, you will play a vital role in assisting customers—administrators, teachers, and families—through chat, email, and phone in a fast-paced environment. Your commitment to providing high-quality support will directly impact our customers' experiences.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic team at findstarfish as a Customer Success Manager, where your passion for technology, startups, and customer satisfaction will drive our clients' success with our innovative software and services. As a key consultant, you will ensure our customers maximize the value of the Wing platform, enhancing retention, satisfaction, and ultimately, revenue.In this role, you will thrive in building strong relationships, tackling challenges head-on, and continuously strategizing for growth opportunities within your accounts. You will be dedicated to customer success, keenly identifying goals, and working diligently to achieve them.You will manage onboarding processes, ensuring customers are fully equipped and confident in utilizing our service effectively. By supporting both clients and their assigned virtual assistants, you will facilitate a seamless experience through proactive communication and relationship management.
About Backblaze Backblaze is a trailblazer in the open cloud movement, specializing in object storage that empowers customer success. Our cloud storage solutions are designed to optimize budgets, alleviate the burden on administrators, and empower innovators. In partnership with our clients, we liberate them from outdated, costly legacy systems, enabling them to harness the full potential of the open cloud. Founded in 2007, we have successfully scaled our operations with minimal external funding, culminating in a traditional IPO on the Nasdaq in 2021. Today, Backblaze generates over $100 million in revenue and stands as the leading specialized storage cloud, managing over three billion gigabytes of data for more than 500,000 customers across 175+ countries, encompassing businesses, developers, IT professionals, and individual users. While we take pride in our achievements, we are equally excited about the opportunities that lie ahead. We are currently on the lookout for a Senior Customer Growth Specialist!
About Your New Role:The Account Manager is tasked with overseeing and expanding a portfolio of customers at CommandLink, acting as the main commercial contact throughout the customer journey. This role combines relationship management, revenue growth, and strategic account planning to enhance customer retention, facilitate upselling, and foster long-term partnerships.You will actively engage with mid-market and enterprise clients through regular communication, executive business reviews, and consultative account strategies. The aim is to maximize customer satisfaction while increasing wallet share through upgrades, cross-selling, and renewals, all contributing to revenue growth and maintaining CommandLink’s impressively low churn rate.Collaboration is key, as you will work closely with Sales Directors, engineering teams, and sales leadership to identify growth opportunities, execute expansion plans, and provide an exceptional customer experience.
At ClickUp, we’re not merely developing software; we’re shaping the future of work! Amidst a landscape inundated by work sprawl, we envisioned a better solution. That’s why we crafted the first genuinely unified AI workspace, integrating tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI, empowering millions of teams to dismantle silos, reclaim their time, and achieve unprecedented productivity. At ClickUp, you’ll have the chance to explore, utilize, and innovate with AI in ways that will not only transform our product but also redefine the future of work itself. Join us in being part of a bold, innovative team that’s pushing boundaries! We are in search of a Technical Account Manager (TAM) to act as a trusted partner and problem-solver for our customers, combining robust relationship management with a deepening expertise in ClickUp’s platform and functionalities. This role exists at the nexus of customer success, solution strategy, and technical enablement, contributing significantly to long-term growth, adoption, and quantifiable business results.As a TAM at this level, you will manage a designated book of business and oversee daily operations for your accounts, while collaborating closely with senior TAMs and cross-functional teams on complex initiatives. You will employ established frameworks, playbooks, and templates to facilitate onboarding and adoption, monitor account health, and ensure stakeholders continuously derive value throughout their lifecycle.Technical Account Managers (TAMs) are tasked with delivering measurable value and driving significant business outcomes across their customer portfolio by concentrating on:Customer Enablement & Onboarding: Assisting customers through onboarding and implementation for assigned accounts, adhering to established discovery frameworks and implementation plans.Account Health & Engagement: Tracking adoption and account health within your portfolio, executing standard plays to enhance engagement, and escalating risks as necessary.Process Optimization & Solution Design: Partnering with customers to comprehend key workflows and configure ClickUp solutions using best practices, templates, and insights from senior TAMs.Innovation Adoption & Workflow Automation: Leading customers in the adoption of relevant features, including AI and automation, primarily through the implementation of standard patterns and documented workflows to enhance efficiency and outcomes.Qualifications:
