Integrations Specialist

Freelancer LimitedTaguig, Metro Manila, Philippines

On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Proficient in problem-solving and debugging. Outstanding communication and interpersonal skills, capable of explaining technical concepts to non-technical audiences. Strong understanding of API design principles and web technologies (REST, JSON, XML, etc.). Keen attention to detail and a dedication to providing exceptional support. Preferred Qualifications:Familiarity with Python programming. Knowledge of JavaScript, CSS, HTML, and other programming languages. Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc.). Proficient in Postman, Chrome DevTools. Experience using design tools like Figma or Moqups. Understanding of the payments industry.

About the job

About Freelancer.com

Freelancer.com, a thirteen-time Webby Award winner, stands as the world's preeminent freelancing and crowdsourcing platform, boasting an impressive community of over 80 million registered users and 30 million projects spanning more than 4,000 categories. From website development to aerospace engineering, we lead the charge in reshaping the future of work. Our company is listed on the Australian Securities Exchange (ASX:FLN).

Primary Responsibilities:

Serve as the primary contact for technical inquiries regarding Escrow.com’s APIs, webhooks, and integration solutions.
Analyze client needs to recommend the most suitable APIs or integration tools.
Guide clients through ongoing integration processes, ensuring seamless implementation.
Engage in technical discussions with prospective clients, illustrating how to effectively integrate with Escrow.com.
Update Escrow.com’s API as needed, including bug fixes and the introduction of new integration APIs.

Required Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
Proficient in problem-solving and debugging.
Outstanding communication and interpersonal skills, capable of explaining technical concepts to non-technical audiences.
Strong understanding of API design principles and web technologies (REST, JSON, XML, etc.).
Keen attention to detail and a dedication to providing exceptional support.

Preferred Qualifications:

Familiarity with Python programming.
Knowledge of JavaScript, CSS, HTML, and other programming languages.
Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc.).
Proficient in Postman, Chrome DevTools.
Experience using design tools like Figma or Moqups.
Understanding of the payments industry.

What We Offer: Benefits & Perks

Career Advancement: Take ownership of your work and advance your career in a fast-paced, meritocratic environment.
Dynamic Culture: Participate in engaging company-wide hackathons, monthly events, and sports activities, with chances to showcase your talents and win prizes!
Health and Wellbeing: Comprehensive health benefits to ensure you and your family remain healthy (HMO, life, and personal accident insurance).
Daily Amenities: Enjoy daily meals and snacks to fuel your productivity.

About Freelancer Limited

Freelancer.com is a globally recognized freelancing and crowdsourcing platform, dedicated to connecting millions of professionals and businesses across various fields. With a focus on innovation and user experience, we continuously strive to empower our users and redefine the future of work.

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Integrations Specialist

Freelancer Limited

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About Freelancer.comFreelancer.com, a thirteen-time Webby Award winner, stands as the world's preeminent freelancing and crowdsourcing platform, boasting an impressive community of over 80 million registered users and 30 million projects spanning more than 4,000 categories. From website development to aerospace engineering, we lead the charge in reshaping the future of work. Our company is listed on the Australian Securities Exchange (ASX:FLN).Primary Responsibilities:Serve as the primary contact for technical inquiries regarding Escrow.com’s APIs, webhooks, and integration solutions.Analyze client needs to recommend the most suitable APIs or integration tools.Guide clients through ongoing integration processes, ensuring seamless implementation.Engage in technical discussions with prospective clients, illustrating how to effectively integrate with Escrow.com.Update Escrow.com’s API as needed, including bug fixes and the introduction of new integration APIs.Required Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).Proficient in problem-solving and debugging.Outstanding communication and interpersonal skills, capable of explaining technical concepts to non-technical audiences.Strong understanding of API design principles and web technologies (REST, JSON, XML, etc.).Keen attention to detail and a dedication to providing exceptional support.Preferred Qualifications:Familiarity with Python programming.Knowledge of JavaScript, CSS, HTML, and other programming languages.Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc.).Proficient in Postman, Chrome DevTools.Experience using design tools like Figma or Moqups.Understanding of the payments industry.What We Offer: Benefits & PerksCareer Advancement: Take ownership of your work and advance your career in a fast-paced, meritocratic environment.Dynamic Culture: Participate in engaging company-wide hackathons, monthly events, and sports activities, with chances to showcase your talents and win prizes!Health and Wellbeing: Comprehensive health benefits to ensure you and your family remain healthy (HMO, life, and personal accident insurance).Daily Amenities: Enjoy daily meals and snacks to fuel your productivity.

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Customer Support L2: English Fully Remote About the Role Become a pivotal member of an innovative project that champions advanced AI technology in the financial services sector. As a Customer Support L2 Specialist, you will lead a dedicated team of Customer Support Agents, guiding clients in managing and enhancing their retirement plans. Your role will be critical in ensuring exceptional operational standards, maintaining high service quality, and training the team to provide outstanding customer experiences. Job Overview We are on the lookout for a driven and seasoned Customer Support L2 Specialist, proficient in English. This position encompasses both direct customer support and project management duties. You will provide direction to customer service representatives through phone, email, and live chat, with an emphasis on retirement plan support, account integrations, activations/deactivations, and technical troubleshooting. The ideal candidate will have a proven track record in a contact center or customer service environment, with a strong emphasis on quality management and ongoing improvement. Key Responsibilities Team Leadership Deliver project requirements and guidelines to Customer Support Agents, cultivating a culture of accountability and high performance. Oversee daily operations to ensure compliance with SLAs, quality benchmarks, and productivity targets. Conduct regular quality assessments and feedback sessions to enhance support services. Quality and Process Management Evaluate customer interactions (calls, emails, chats) to enhance the quality and consistency of service. Identify and address process inefficiencies, offering recommendations for improvements. Ensure thorough documentation and escalation of complex issues. Customer Support Provide advanced support and manage escalations from other Agents. Offer accurate and timely guidance to customers regarding retirement plan options (401k, IRA, Profit Sharing Plans). Work closely with client teams to resolve high-priority or technical issues. Systems and Reporting Utilize Zendesk, Aircall, and internal CRM systems for case management and performance tracking. Create and analyze reports on team performance and customer satisfaction metrics.

Feb 12, 2026

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Synthetic Chemistry Specialist - Freelance AI Trainer

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Contract|$8/hr - $65/hr|Remote|Philippines

Are you a synthetic chemistry expert ready to influence the future of artificial intelligence? As large-scale language models transition from simple chatbots to groundbreaking tools for scientific exploration, your expertise in synthetic chemistry is crucial. High-quality training data is essential for shaping AI that can democratize top-tier education, align with cutting-edge research, and enhance laboratory efficiency for scientists worldwide. This is where you come in—we need your specialized knowledge to contribute to the next generation of AI. We are seeking synthetic chemistry specialists who are passionate about organic synthesis, reaction mechanism design, stereochemistry, retrosynthetic analysis, organometallic chemistry, heterocyclic chemistry, catalysis, and structure–activity relationships. Your role will involve engaging with advanced language models on complex topics such as multi-step synthesis planning, protecting group strategies, asymmetric catalysis, reagent selection, total synthesis of natural products, reaction optimization, and functional group transformations—documenting failures to strengthen model reasoning. On a typical day, you will engage with the model on synthetic pathways and theoretical chemistry questions, ensuring factual accuracy and logical consistency, capturing reproducible error traces, and proposing enhancements to our prompt engineering and evaluation metrics. A PhD in chemistry or a closely related physical or life-science discipline is preferred; a history of peer-reviewed publications, hands-on laboratory synthesis experience, or involvement in applied chemical development projects will indicate a strong fit. Clear, metacognitive communication—demonstrating your thought process—is vital. Are you ready to transform your synthetic chemistry expertise into the foundation for tomorrow’s AI? Apply now to start teaching the model that will educate the world. We offer a pay range of $8 to $65 per hour, with the final rate determined based on your experience, expertise, and geographic location. As a contractor, you will need to provide a secure computer and high-speed internet; note that company-sponsored benefits such as health insurance and paid time off are not included.

Feb 12, 2026

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Materials Science and Engineering Specialist - Freelance AI Trainer

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Contract|$8/hr - $65/hr|Remote|Philippines

Are you a passionate materials science expert ready to influence the future of artificial intelligence? As large-scale language models transition from basic chatbots to robust tools for scientific exploration, your role is pivotal. High-quality training data is essential for these advancements, and your expertise will help shape AI into a catalyst for world-class education, accelerate cutting-edge research, and optimize laboratory workflows for scientists everywhere. We are seeking specialists in materials science and engineering who are well-versed in areas such as crystallography, thermomechanical processing, nanomaterials, polymer science, electronic materials, biomaterials, corrosion science, and composite development. In this role, you will engage with advanced language models to discuss phase transformations, microstructure-property relationships, materials characterization techniques (such as XRD, SEM, TEM), thermal analysis, additive manufacturing, materials failure analysis, and sustainability in materials engineering. Your documentation of failure modes will enhance the model's reasoning capabilities. On a typical day, you will interact with the model regarding laboratory scenarios and theoretical materials science inquiries, verify factual accuracy and logical reasoning, capture reproducible error traces, and provide suggestions for refining our prompt engineering and evaluation metrics. A PhD in materials science, materials engineering, or a related physical science field is preferred. Experience with peer-reviewed publications, lab-based testing, product design utilizing advanced materials, or applied research will demonstrate your suitability. Exceptional communication skills—especially in articulating your thought processes—are essential. Are you ready to transform your materials science expertise into the foundation for tomorrow’s AI? Apply today and begin teaching the model that will educate the world.

Feb 12, 2026

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