International BPO Executive - Inbound Voice Tech Support

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent communication skills in English (verbal and written). Prior experience in BPO or customer service is preferred but not mandatory. Ability to work in a fast-paced environment and handle multiple tasks. Basic technical knowledge and problem-solving skills.

About the job

Join us as an International BPO Executive specializing in inbound voice tech support. This role is pivotal in delivering exceptional customer service while addressing technical issues faced by clients across the globe. You will be the first point of contact for customers, providing them with efficient solutions and ensuring their satisfaction.

Key Responsibilities:

Assist customers with technical inquiries and troubleshoot issues effectively.
Provide clear and concise information regarding products and services.
Maintain a high level of professionalism and empathy while communicating with clients.
Document interactions and follow up on unresolved issues.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of business process outsourcing solutions, dedicated to delivering exceptional service and support to clients worldwide. Our commitment to quality and customer satisfaction sets us apart in the industry.

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