International BPO Hiring for Inbound Technical Support

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who meet the following qualifications:High school diploma or equivalent; technical certifications are a plus. Excellent verbal and written communication skills in English. Strong problem-solving skills and a customer-oriented mindset. Ability to work in a fast-paced environment and handle multiple tasks. Prior experience in BPO or technical support is an advantage.

About the job

As a Technical Support Representative, you will be responsible for:

Providing excellent support to customers via phone and online chat.
Troubleshooting technical issues and offering effective solutions.
Documenting customer interactions and maintaining accurate records.
Collaborating with team members to enhance customer satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a prominent player in the BPO sector, known for our commitment to delivering exceptional customer service and innovative solutions. Our dynamic team thrives on collaboration and continuous improvement, making us a great place to build your career.

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