Qualifications
To succeed in this role, candidates should have:Strong verbal communication skills in EnglishBasic technical knowledge and troubleshooting skillsA customer-focused attitude and the ability to work in a teamWillingness to work flexible hours
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd, a leading provider in the BPO sector, specializing in inbound technical support. We are seeking enthusiastic individuals for our Inbound Tech Voice Process to assist customers with their technical queries.
As an ideal candidate, you will possess excellent communication skills, a passion for technology, and the ability to solve problems effectively. Your role will involve engaging with customers via voice calls, addressing their concerns, and ensuring a high level of customer satisfaction.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier BPO service provider based in Kolkata, India. We pride ourselves on delivering top-notch customer service solutions that empower businesses to thrive in a competitive market. Our commitment to excellence and continuous improvement has made us a trusted partner for numerous clients.