International Call Centre Agent - Night Shift (Inbound Process)

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent verbal and written communication skills in English. Prior experience in a call center or customer service environment is a plus. Ability to work in a fast-paced environment and handle multiple tasks. Flexibility to work night shifts.

About the job

Key Responsibilities:

Handle inbound calls from international clients, addressing inquiries and providing solutions.
Maintain high customer satisfaction through effective communication and problem-solving.
Document interactions and follow up as necessary to ensure customer satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading player in the international BPO sector, providing top-notch customer service solutions. We are committed to fostering a dynamic and inclusive work environment where every team member can thrive.

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