Qualifications
To qualify for this position, candidates should possess:Excellent verbal communication skills in EnglishPrior experience in a call centre environment is preferred but not mandatoryAbility to work in a fast-paced environmentStrong problem-solving skills and a customer-oriented mindsetBasic computer skills and familiarity with CRM software
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an International Call Centre Associate focusing on the Inbound Voice Process. We are seeking enthusiastic individuals with a passion for customer service and communication skills. Your primary responsibility will involve handling inbound calls from international customers, assisting them with their inquiries, and providing exceptional service.
As a part of our team, you will benefit from ongoing training and support to help you excel in your role, and you will have the opportunity to develop your career within our organization.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leader in providing comprehensive outsourcing solutions. Based in Kolkata, we focus on delivering exceptional customer service across various sectors. Our commitment to excellence, innovation, and employee development makes us a preferred choice for both customers and staff alike.