Qualifications
Skills Required:- 1-2 years of experience in Inbound/Outbound Technical Support in an International BPO.- Proficiency in closing calls independently.- Excellent communication skills in English.- Experience in troubleshooting technical issues with computers, printers, broadband, routers, email, Mac, iPhones, and iPads.- Strong problem-solving capabilities and customer service orientation.- Must be willing to work in night shifts. Note: Freshers and candidates from Domestic BPO are not eligible to apply.
About the job
We are seeking a skilled International Inbound Technical Support Executive for the US Shift in Salt Lake Sector V, Kolkata. The ideal candidate will possess a minimum of 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO setting. You should be adept at resolving technical issues related to computers, printers, broadband, routers, and email platforms, as well as Apple devices such as iPhones and iPads. Strong English communication skills are essential, along with the ability to effectively manage customer inquiries and provide accurate resolutions. Flexibility to work night shifts is a must.
About Adeeba e-Services Private Limited
Adeeba e-Services Private Limited is a leading provider of 24/7 Technical Support services for customers in the USA, specializing in printers, routers, and email-related issues. We also offer comprehensive website development services for both national and international businesses.
