International Inbound Technical Support Representative - Fixed Salary

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to work under pressure. Prior experience in technical support or customer service is preferred. Familiarity with common operating systems and software applications. Ability to work in a team-oriented environment.

About the job

Responsibilities include:

Handling inbound calls from customers to provide technical assistance.
Diagnosing and resolving issues related to software and hardware.
Maintaining a high level of customer satisfaction through effective communication.
Documenting customer interactions and technical issues accurately.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support and technical solutions, dedicated to delivering high-quality service to our clients worldwide. With a focus on innovation and excellence, we strive to create an inclusive work environment that fosters growth and development for our employees.

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