About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an International Tech Support Specialist specializing in inbound voice communication. In this role, you will be the first point of contact for customers seeking technical assistance. Your expertise and excellent communication skills will help resolve issues effectively and ensure a seamless customer experience.
Key responsibilities include:
- Handling inbound calls from international clients
- Diagnosing and troubleshooting technical issues
- Providing clear and concise support to enhance customer satisfaction
- Documenting interactions and solutions in our system
