International Tech Support Specialist (Inbound Voice)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess:Excellent verbal communication skills in English. Proven experience in a tech support role. A strong understanding of technical concepts and troubleshooting techniques. Ability to work in a fast-paced environment and handle multiple tasks efficiently. A customer-oriented mindset with a passion for helping others.

About the job

Your responsibilities include:

Responding to customer inquiries and providing effective solutions to technical issues.
Maintaining a high level of professionalism while managing customer interactions.
Collaborating with the technical team to resolve complex issues.
Documenting and tracking customer interactions in our systems.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of IT solutions and customer support services. We pride ourselves on our commitment to excellence and our ability to deliver innovative solutions to our clients. Our team is comprised of highly skilled professionals who are dedicated to providing exceptional service and support.

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