Adeeba E-Services Private Limited logoAdeeba E-Services Private Limited logo

International Technical Support Executive

On-site Full-time

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Experience Level

Experience

Qualifications

Candidate Profile:- Minimum 1 to 2 years of experience in Inbound/Outbound Technical Support in an International BPO.- Strong command of the English language with excellent communication skills.- Proven experience in troubleshooting various technical issues.- Ability to manage customers' concerns and deliver precise resolutions.- Willingness to work night shifts as required.

About the job

We are seeking dynamic and skilled individuals to join our team as International Technical Support Executives. The ideal candidates will possess experience in providing exceptional inbound and outbound technical support to our international clientele.

Key Responsibilities:
- Handle incoming calls and provide troubleshooting assistance for a range of technical issues, including computers, printers, broadband, routers, emails, and Apple devices such as iPhones and iPads.
- Effectively close calls by providing accurate solutions and ensuring customer satisfaction.
- Work flexible hours, including night shifts, to support our global customer base.

Join us at Adeeba E-Services where we value innovation, teamwork, and dedication to customer service.

About Adeeba E-Services Private Limited

Adeeba E-Services Private Limited is a leading provider of 24/7 technical support services catering to customers in the USA. Our expertise lies in resolving issues related to printers, routers, and emails, alongside offering comprehensive website development services to both national and international businesses.

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