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IT Engineer - Hardware

Defense UnicornsSan Antonio, Texas
On-site Full-time $76.5K/yr - $103.5K/yr

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Experience Level

Experience

Qualifications

Responsibilities: Hardware & Infrastructure (~70%)Install, configure, and maintain servers and rack-mounted switches, along with associated network infrastructure in our San Antonio office and lab environments. Establish and manage virtualization environments on IT-owned bare-metal hardware. Lead the layout, cable management, patch panel termination, and documentation of physical infrastructure. Assist with the installation, configuration, and monitoring of UPS and PDU systems. Configure and maintain network infrastructure including switches, access points, and security appliances. Oversee hardware procurement coordination, maintain both physical and digital asset inventories, and support engineering and delivery teams with hardware staging requirements. Provide assistance with edge and lab hardware as necessary, including mini PCs, single-board computers, and portable networking equipment. Support physical security infrastructure as needed, including access control and related CMMC-adjacent hardware considerations. IT Operations (~30%)Offer Tier 1 and Tier 2 helpdesk support, triaging and resolving tickets or escalating as necessary. Administer Mobile Device Management (MDM) solutions (e.g., Jamf) for device enrollment, policy enforcement, and compliance reporting. Assist with endpoint hardware management (primarily macOS), including imaging, configuration, deployment, and decommissioning. Facilitate user onboarding and offboarding processes.

About the job

U. S. citizenship is required for this position due to Defense Unicorns' work as a U. S. government contractor.

Role overview

This IT Engineer - Hardware role is based onsite in San Antonio, Texas. The position centers on managing and maintaining the physical IT infrastructure at the San Antonio office. Daily work includes hands-on tasks with servers, network switches, and lab equipment in a modern lab environment supporting defense projects.

Key responsibilities

  • Install, configure, and maintain servers and network switches
  • Oversee the physical setup and ongoing upkeep of lab infrastructure
  • Support daily IT operations, including resolving helpdesk tickets
  • Provide endpoint support for onsite users
  • Work closely with the IT Operations team on a range of IT projects

Who thrives in this role

  • Enjoys hands-on work in a lab environment
  • Has practical experience with physical IT infrastructure
  • Moves easily between hardware-focused tasks and general IT operations
  • Stays productive in both structured and changing situations

Work location

This is a fully onsite position in San Antonio, Texas. Physical presence in the office is required for all workdays.

About Defense Unicorns

At Defense Unicorns, we are dedicated to providing innovative solutions as a contractor for the U. S. government. Our focus is on developing cutting-edge technologies and services that enhance national security and defense capabilities. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and creativity.

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