About the job
Lendi Group seeks an IT Helpdesk Officer (L1) for its Tech Service Hub in Makati. This role centers on providing technical support and troubleshooting assistance to both clients and internal staff.
Role overview
As an IT Helpdesk Officer (L1), the main responsibility is to address technical issues and ensure users receive timely support. The position helps maintain smooth daily operations and contributes to a positive experience for everyone relying on IT services.
What you will do
- Deliver first-level technical support for clients and colleagues
- Troubleshoot common IT problems to keep systems running
- Assist in maintaining a reliable and responsive service environment
Location
This position is based in Makati as part of the Tech Service Hub team.
