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Experience Level
Experience
Qualifications
Proven experience in IT support roles, specifically onsite or application support. Strong understanding of lab IT systems and operations. Excellent problem-solving skills and ability to communicate effectively with users. Technical proficiency in relevant software and hardware. Ability to work independently and as part of a team.
About the job
d-ploy seeks an IT Onsite Support Engineer for its Kurtköy location in Istanbul. The position centers on providing direct support for applications and managing lab IT operations. Daily work helps ensure reliable and high-quality IT services for users at the site.
Main responsibilities
Provide onsite technical support for applications and lab IT systems
Troubleshoot user issues, determine root causes, and apply effective solutions
Collaborate with users to resolve incidents and address IT-related questions
Support ongoing improvements to IT processes and contribute to user satisfaction
Assist in maintaining a stable and productive IT environment
Location
This position is based onsite in Kurtköy, Istanbul, Turkey.
About d-ploy
d-ploy is a dynamic IT services provider dedicated to delivering high-quality technology solutions to our clients. With a focus on innovation and customer satisfaction, we empower businesses to optimize their IT operations and achieve their goals.
d-ploy seeks an IT Onsite Support Engineer for its Kurtköy location in Istanbul. The position centers on providing direct support for applications and managing lab IT operations. Daily work helps ensure reliable and high-quality IT services for users at the site. Main responsibilities Provide onsite technical support for applications and lab IT systems Troub…
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